調查日期
Date of survey 半年結調查次數
Number of Surveys(Half-yearly) 半年結樣本人數
Total Sample(Half-yearly) 半年結次樣本人數
Sub-sample(Half-yearly) 半年結回應率
Response Rate(Half-yearly) 非常滿意
Very positive 幾滿意
Quite positive 滿意
Positive 一半半
Half-half 幾唔滿意
Quite negative 非常唔滿意
Very negative 唔滿意
Negative 唔知/ 難講
DK/HS 總數
Total 平均量值*
Mean value* 基數
Base 樣本平均標準誤差
Standard Error of Mean 淨值
Net Value
7-12/1997 6 3181 3181 43.4% 1.9% 40.7% 42.7% 32.7% 13.6% 1.9% 15.4% 9.3% 100.0% 3.3 2878 0.1 27.2%
1-6/1998 7 3744 3744 48.4% 0.8% 27.4% 28.2% 38.7% 23.0% 4.6% 27.6% 5.5% 100.0% 3.0 3527 0.1 0.7%
7-12/1998 9 4755 4755 46.5% 1.0% 21.7% 22.7% 35.8% 29.0% 8.0% 36.9% 4.6% 100.0% 2.7 4532 0.1 -14.3%
1-6/1999 8 4213 4213 50.7% 0.7% 24.5% 25.2% 39.9% 26.3% 5.4% 31.7% 3.2% 100.0% 2.9 4070 0.1 -6.5%
7-12/1999 6 3205 3205 48.2% 1.4% 22.8% 24.2% 39.2% 23.6% 8.0% 31.7% 5.0% 100.0% 2.9 3036 0.1 -7.4%
1-6/2000 6 4240 4240 53.9% 1.6% 22.4% 24.1% 39.1% 22.9% 9.0% 31.8% 5.1% 100.0% 2.8 4014 0.1 -7.8%
7-12/2000 6 6324 6324 54.4% 1.5% 19.9% 21.4% 31.3% 32.1% 9.6% 41.7% 5.7% 100.0% 2.7 5951 0.1 -20.3%
1-6/2001 6 6348 6348 63.3% 1.3% 25.3% 26.6% 35.0% 26.7% 6.5% 33.2% 5.2% 100.0% 2.9 6004 0.1 -6.6%
7-12/2001 6 6321 6321 67.8% 1.0% 19.2% 20.2% 30.9% 33.4% 10.5% 43.9% 5.0% 100.0% 2.6 5996 0.1 -23.8%
1-6/2002 6 6217 6217 63.5% 1.3% 23.7% 24.9% 31.3% 32.8% 6.1% 38.9% 4.9% 100.0% 2.8 5903 0.1 -14.0%
7-12/2002 6 6260 6260 66.8% 1.0% 17.0% 18.0% 28.1% 37.9% 11.3% 49.2% 4.8% 100.0% 2.6 5950 0.1 -31.2%
1-6/2003 6 6293 6293 68.0% 1.1% 14.3% 15.3% 25.6% 36.9% 18.6% 55.4% 3.6% 100.0% 2.4 6055 0.1 -40.1%
7-12/2003 7 7364 7364 67.2% 1.5% 12.2% 13.7% 26.9% 35.3% 21.3% 56.5% 3.0% 100.0% 2.3 7135 0.1 -42.8%
1-6/2004 6 6207 6207 64.3% 1.9% 13.0% 14.9% 33.1% 30.6% 18.1% 48.6% 3.5% 100.0% 2.5 5978 0.1 -33.8%
7-12/2004 6 6148 6148 64.3% 2.7% 17.5% 20.2% 35.3% 27.6% 14.2% 41.8% 2.8% 100.0% 2.7 5956 0.1 -21.6%
1-6/2005 6 6109 6109 64.2% 2.9% 26.2% 29.1% 37.9% 20.2% 8.6% 28.7% 4.3% 100.0% 2.9 5828 0.1 0.3%
7-12/2005 6 6097 6097 63.2% 5.2% 44.0% 49.2% 35.7% 9.5% 3.1% 12.7% 2.4% 100.0% 3.4 5941 0.1 36.5%
1-6/2006 7 7113 6342 61.3% 5.8% 45.7% 51.5% 36.5% 8.5% 2.4% 10.8% 1.1% 100.0% 3.4 6267 0.1 40.7%
7-12/2006 6 6076 6076 59.3% 4.2% 37.8% 42.0% 41.7% 11.4% 3.7% 15.1% 1.1% 100.0% 3.3 6006 0.1 26.9%
1-6/2007 7 7084 6663 62.9% 5.4% 42.0% 47.5% 39.1% 9.3% 2.9% 12.2% 1.2% 100.0% 3.4 6576 0.1 35.2%
7-12/2007 6 6072 6072 66.7% 5.2% 46.4% 51.6% 35.1% 9.0% 3.2% 12.2% 1.1% 100.0% 3.4 5996 0.1 39.5%
1-6/2008 6 6120 6120 67.6% 5.4% 42.2% 47.6% 37.3% 10.2% 3.9% 14.2% 1.0% 100.0% 3.4 6057 0.1 33.4%
7-12/2008 6 6213 6213 68.5% 2.7% 24.3% 26.9% 41.9% 20.4% 9.6% 30.0% 1.1% 100.0% 2.9 6135 0.1 -3.1%
1-6/2009 6 6068 6068 68.7% 3.1% 24.9% 28.0% 40.4% 20.5% 10.7% 31.2% 0.4% 100.0% 2.9 6039 0.1 -3.2%
7-12/2009 6 6033 6033 70.2% 3.4% 28.3% 31.7% 35.8% 21.1% 10.9% 31.9% 0.6% 100.0% 2.9 5997 0.1 -0.3%
1-6/2010 6 6080 6080 69.1% 3.2% 25.8% 29.0% 31.5% 25.4% 13.3% 38.7% 0.9% 100.0% 2.8 6021 0.1 -9.7%
7-12/2010 6 6050 6050 66.0% 3.2% 27.4% 30.5% 34.7% 22.5% 11.6% 34.0% 0.7% 100.0% 2.9 6002 0.1 -3.5%
1-6/2011 6 6159 4636 66.6% 2.7% 21.4% 24.1% 33.4% 25.3% 16.4% 41.7% 0.8% 100.0% 2.7 4579 0.1 -17.6%
7-12/2011 6 6085 3290 67.7% 2.3% 19.5% 21.8% 29.3% 29.4% 18.3% 47.6% 1.3% 100.0% 2.6 3242 0.1 -25.8%
1-6/2012 6 6135 3468 65.8% 2.1% 20.4% 22.5% 27.9% 30.6% 17.4% 48.0% 1.6% 100.0% 2.6 3410 0.1 -25.6%
7-12/2012 6 6128 3750 66.6% 3.2% 22.3% 25.5% 27.5% 24.7% 18.9% 43.5% 3.5% 100.0% 2.7 3617 0.1 -18.0%
1-6/2013 6 6140 3650 67.5% 2.8% 23.3% 26.1% 30.8% 24.6% 16.9% 41.4% 1.6% 100.0% 2.7 3589 0.1 -15.3%
7-12/2013 6 6122 3727 67.4% 3.2% 21.8% 25.0% 25.1% 25.7% 22.9% 48.6% 1.3% 100.0% 2.6 3673 0.1 -23.6%
1-6/2014 6 6118 3664 67.6% 3.9% 23.7% 27.6% 26.9% 24.6% 19.2% 43.8% 1.8% 100.0% 2.7 3593 0.1 -16.2%
7-12/2014 6 6102 3789 66.7% 4.8% 23.6% 28.3% 25.9% 21.0% 23.4% 44.4% 1.4% 100.0% 2.6 3734 0.1 -16.0%
1-6/2015 6 6213 3849 67.0% 5.7% 22.2% 27.9% 26.8% 19.8% 23.8% 43.6% 1.7% 100.0% 2.7 3784 0.1 -15.7%
7-12/2015 5 5061 2996 65.8% 4.2% 20.5% 24.7% 27.1% 22.2% 24.7% 46.9% 1.2% 100.0% 2.6 2959 0.1 -22.2%