調查日期
Date of survey 樣本人數
Total Sample 次樣本人數
Sub-sample 回應率
Response Rate 非常滿意
Very positive 幾滿意
Quite positive 滿意
Positive 一半半
Half-half 幾唔滿意
Quite negative 非常唔滿意
Very negative 唔滿意
Negative 唔知/ 難講
DK/HS 總數
Total 平均量值*
Mean value* 基數
Base 樣本平均標準誤差
Standard Error of Mean 淨值
Net Value
29-30/7/1997 564 564 39.7% 0.3% 28.7% 29.0% 19.9% 15.6% 1.2% 16.8% 34.3% 100.0% 3.2 371 0.1 12.2%
26-27/8/1997 532 532 42.4% 0.7% 29.9% 30.6% 25.0% 18.1% 1.3% 19.4% 24.9% 100.0% 3.1 398 0.1 11.2%
23-24/9/1997 512 512 41.6% 1.0% 29.7% 30.7% 28.4% 17.2% 1.4% 18.6% 22.3% 100.0% 3.2 396 0.1 12.1%
28-29/10/1997 536 536 44.5% 0.6% 23.7% 24.3% 37.7% 24.6% 3.2% 27.8% 10.3% 100.0% 2.9 481 0.1 -3.5%
11/11/1997 518 518 47.6% 1.4% 23.7% 25.1% 35.8% 27.9% 3.1% 31.0% 8.2% 100.0% 2.9 475 0.1 -5.9%
2-3/12/1997 519 519 44.7% 0.8% 26.4% 27.2% 26.6% 31.2% 3.1% 34.3% 11.9% 100.0% 2.9 457 0.1 -7.1%
12-13/1/1998 523 523 49.9% 0.8% 18.1% 18.9% 36.3% 34.9% 3.8% 38.7% 6.1% 100.0% 2.8 489 0.1 -19.8%
2-3/2/1998 512 512 50.4% 0.4% 21.1% 21.5% 28.3% 36.7% 4.9% 41.6% 8.6% 100.0% 2.7 468 0.1 -20.1%
23/6/1998 518 518 47.4% 0.4% 27.3% 27.7% 32.0% 32.7% 4.2% 36.9% 3.3% 100.0% 2.9 501 0.1 -9.2%
14/7/1998 542 542 44.5% 0.5% 23.9% 24.4% 25.7% 37.2% 5.9% 43.1% 6.6% 100.0% 2.7 506 0.1 -18.7%
4/8/1998 514 514 38.8% 0.4% 19.2% 19.6% 25.0% 40.8% 11.7% 52.5% 2.9% 100.0% 2.5 499 0.1 -32.9%
8-9/9/1998 528 528 45.5% 0.6% 21.1% 21.7% 30.5% 33.5% 6.8% 40.3% 7.5% 100.0% 2.7 488 0.1 -18.6%
8-9/10/1998 521 521 40.3% 0.8% 17.5% 18.3% 29.5% 38.2% 11.0% 49.2% 3.1% 100.0% 2.6 505 0.1 -30.9%
10/11/1998 524 524 44.0% 0.4% 17.5% 17.9% 30.2% 35.8% 8.5% 44.3% 7.6% 100.0% 2.6 482 0.1 -26.4%
1-2/12/1998 519 519 44.1% 0.6% 19.7% 20.3% 31.4% 36.0% 8.3% 44.3% 4.0% 100.0% 2.7 498 0.1 -24.0%
14-15/1/1999 523 523 47.1% 0.8% 20.2% 21.0% 34.4% 34.3% 6.5% 40.8% 3.8% 100.0% 2.7 503 0.1 -19.8%
1/2/1999 529 529 53.0% 0.4% 16.7% 17.1% 26.8% 41.6% 10.1% 51.7% 4.4% 100.0% 2.5 503 0.1 -34.6%
9/3/1999 522 522 50.8% 0.4% 22.0% 22.4% 30.1% 38.0% 3.4% 41.4% 6.2% 100.0% 2.8 490 0.1 -19.0%
7-8/4/1999 532 532 52.3% 0.6% 25.9% 26.5% 34.0% 30.7% 4.1% 34.8% 4.7% 100.0% 2.9 507 0.1 -8.3%
11/5/1999 506 506 46.7% 0.0% 18.8% 18.8% 32.8% 36.3% 5.4% 41.7% 6.7% 100.0% 2.7 472 0.1 -22.9%
1/6/1999 535 535 49.3% 0.6% 21.5% 22.1% 32.4% 35.0% 7.5% 42.5% 3.2% 100.0% 2.7 518 0.1 -20.4%
9/7/1999 536 536 51.3% 0.7% 17.0% 17.7% 32.6% 34.8% 9.4% 44.2% 5.5% 100.0% 2.6 507 0.1 -26.5%
2/8/1999 523 523 47.1% 0.6% 20.5% 21.1% 30.5% 34.7% 9.8% 44.5% 3.8% 100.0% 2.7 501 0.1 -23.4%
10-13/9/1999 576 576 45.2% 0.2% 20.9% 21.1% 27.7% 36.6% 6.0% 42.6% 8.7% 100.0% 2.7 525 0.1 -21.5%
11-16/10/1999 520 520 47.5% 0.8% 22.3% 23.1% 24.4% 37.1% 10.6% 47.7% 4.8% 100.0% 2.6 492 0.1 -24.6%
3-11/11/1999 538 538 50.4% 0.2% 21.2% 21.4% 31.2% 32.9% 8.0% 40.9% 6.5% 100.0% 2.7 503 0.1 -19.5%
6/12/1999 512 512 47.5% 1.3% 22.2% 23.5% 28.4% 33.8% 9.6% 43.4% 4.8% 100.0% 2.7 488 0.1 -19.9%
11-12/1/2000 519 519 53.6% 0.8% 17.8% 18.6% 32.8% 34.4% 9.3% 43.7% 4.9% 100.0% 2.6 491 0.1 -25.1%
1-2/2/2000 566 566 49.6% 0.5% 18.6% 19.1% 29.5% 36.6% 12.1% 48.7% 2.6% 100.0% 2.6 550 0.1 -29.6%
2-3/3/2000 520 520 62.1% 0.0% 21.6% 21.6% 31.3% 35.0% 6.5% 41.5% 5.6% 100.0% 2.7 491 0.1 -19.9%
3/4/2000 540 540 61.9% 0.2% 22.6% 22.8% 31.3% 35.9% 6.7% 42.6% 3.4% 100.0% 2.7 522 0.1 -19.8%
18-22/5/2000 1040 1040 51.2% 0.8% 14.1% 14.9% 28.1% 38.0% 12.4% 50.4% 6.6% 100.0% 2.5 970 0.1 -35.5%
2-5/6/2000 1055 1055 44.8% 0.8% 15.8% 16.6% 28.4% 35.5% 13.9% 49.4% 5.6% 100.0% 2.5 994 0.1 -32.8%
6-11/7/2000 1058 1058 53.3% 0.8% 14.3% 15.1% 21.1% 43.7% 13.7% 57.4% 6.4% 100.0% 2.4 991 0.1 -42.3%
14-18/9/2000 1062 1062 60.7% 0.7% 15.2% 15.9% 23.0% 45.1% 8.9% 54.0% 7.0% 100.0% 2.5 985 0.1 -38.1%
14-16/11/2000 1038 1038 47.2% 0.8% 17.4% 18.2% 25.8% 39.7% 10.3% 50.0% 6.1% 100.0% 2.6 973 0.1 -31.8%
17-19/1/2001 1046 1046 53.7% 1.2% 16.9% 18.1% 26.5% 41.2% 9.5% 50.7% 4.7% 100.0% 2.6 991 0.1 -32.6%
5-19/3/2001 1024 1024 57.0% 0.8% 15.8% 16.6% 30.2% 39.7% 6.2% 45.9% 7.3% 100.0% 2.6 947 0.1 -29.3%
19-23/5/2001 1082 1082 65.6% 0.3% 17.1% 17.4% 30.4% 38.6% 7.8% 46.4% 5.9% 100.0% 2.6 1018 0.1 -29.0%
3-9/7/2001 1051 1051 78.6% 0.2% 15.8% 16.0% 24.6% 43.3% 11.1% 54.4% 5.0% 100.0% 2.5 997 0.1 -38.4%
3-7/9/2001 1056 1056 60.6% 0.5% 10.8% 11.3% 28.7% 43.4% 10.3% 53.7% 6.3% 100.0% 2.4 989 0.1 -42.4%
1-5/11/2001 1096 1096 63.9% 0.7% 13.8% 14.5% 24.5% 40.5% 14.1% 54.6% 6.4% 100.0% 2.4 1022 0.1 -40.1%
2-6/1/2002 1046 1046 65.6% 0.5% 16.0% 16.5% 28.6% 40.3% 9.1% 49.4% 5.4% 100.0% 2.6 987 0.1 -32.9%
1-5/3/2002 1017 1017 61.3% 0.4% 17.4% 17.8% 24.9% 42.8% 7.8% 50.6% 6.7% 100.0% 2.6 948 0.1 -32.8%
2-7/5/2002 1069 1069 65.4% 0.4% 17.4% 17.8% 24.7% 43.8% 7.2% 51.0% 6.5% 100.0% 2.6 999 0.1 -33.2%
2-3/7/2002 1068 1068 67.7% 0.4% 17.6% 18.0% 22.0% 45.1% 7.4% 52.5% 7.6% 100.0% 2.6 987 0.1 -34.5%
12-17/9/2002 1062 1062 69.0% 0.4% 14.1% 14.5% 26.0% 43.0% 11.2% 54.2% 5.4% 100.0% 2.5 1005 0.1 -39.7%
13-20/11/2002 1058 1058 65.2% 0.9% 16.1% 17.0% 22.6% 39.7% 14.9% 54.6% 5.9% 100.0% 2.5 991 0.1 -37.6%
20-23/1/2003 1049 1049 66.2% 0.4% 14.1% 14.5% 20.9% 42.3% 17.2% 59.5% 5.3% 100.0% 2.3 993 0.1 -45.0%
17-19/3/2003 1068 1068 71.5% 0.6% 9.9% 10.5% 19.9% 42.6% 22.0% 64.6% 5.0% 100.0% 2.2 1013 0.1 -54.1%
15-20/5/2003 1067 1067 65.1% 1.6% 15.1% 16.7% 23.3% 38.6% 16.7% 55.3% 4.7% 100.0% 2.4 1015 0.1 -38.6%
14-16/7/2003 1073 1073 69.2% 1.1% 11.2% 12.3% 17.4% 41.1% 25.5% 66.6% 3.8% 100.0% 2.2 1028 0.1 -54.3%
19-22/10/2003 1017 1017 60.0% 1.2% 15.3% 16.5% 26.4% 38.6% 14.4% 53.0% 4.1% 100.0% 2.5 974 0.1 -36.5%
26-29/1/2004 1056 1056 65.4% 1.2% 16.4% 17.6% 30.4% 35.3% 12.4% 47.7% 4.2% 100.0% 2.6 1009 0.1 -30.1%
19-22/4/2004 1029 1029 61.1% 1.9% 17.3% 19.2% 25.5% 32.7% 18.4% 51.1% 4.1% 100.0% 2.5 986 0.1 -31.9%
26-29/7/2004 1005 1005 60.6% 2.3% 16.6% 18.9% 27.6% 34.3% 14.7% 49.0% 4.5% 100.0% 2.6 959 0.1 -30.1%
18-21/10/2004 1011 1011 63.3% 1.7% 18.3% 20.0% 31.2% 34.5% 11.3% 45.8% 2.9% 100.0% 2.6 976 0.1 -25.8%
24-25/1/2005 1003 1003 65.0% 2.8% 15.0% 17.8% 26.6% 34.0% 16.6% 50.6% 4.9% 100.0% 2.5 951 0.1 -32.8%
18-21/4/2005 1012 1012 66.7% 1.4% 23.9% 25.3% 34.2% 30.1% 6.6% 36.7% 3.8% 100.0% 2.8 972 0.1 -11.4%
25-29/7/2005 1014 1014 64.0% 1.9% 27.9% 29.8% 34.4% 22.3% 6.5% 28.8% 6.9% 100.0% 3.0 942 0.1 1.0%
25-29/10/2005 1017 1017 63.5% 3.4% 31.3% 34.7% 37.2% 19.5% 4.8% 24.3% 3.9% 100.0% 3.1 975 0.1 10.4%
13-17/3/2006 1010 1010 59.4% 3.6% 34.4% 38.0% 38.2% 17.0% 4.4% 21.3% 2.4% 100.0% 3.2 985 0.1 16.6%
19-21/6/2006 1012 1012 58.2% 2.9% 34.7% 37.6% 34.2% 20.8% 5.5% 26.3% 2.0% 100.0% 3.1 992 0.1 11.3%
14-20/9/2006 1013 1013 58.4% 1.5% 28.9% 30.4% 39.7% 21.0% 6.9% 27.9% 2.0% 100.0% 3.0 992 0.1 2.5%
18-20/12/2006 1016 1016 64.1% 2.2% 22.5% 24.7% 39.6% 26.0% 8.2% 34.2% 1.6% 100.0% 2.8 998 0.1 -9.5%
19-21/3/2007 1007 1007 63.6% 3.6% 33.6% 37.2% 37.9% 18.5% 4.5% 23.0% 1.8% 100.0% 3.1 987 0.1 14.2%
15-21/6/2007 1006 1006 65.2% 3.9% 31.8% 35.7% 34.8% 19.7% 6.5% 26.2% 3.4% 100.0% 3.1 972 0.1 9.5%
17-21/9/2007 1008 1008 65.5% 2.0% 30.0% 32.1% 31.8% 28.4% 6.0% 34.4% 1.8% 100.0% 2.9 989 0.1 -2.3%
19-24/12/2007 1019 1019 66.2% 2.8% 25.7% 28.5% 33.0% 26.8% 8.5% 35.3% 3.2% 100.0% 2.9 985 0.1 -6.8%
18-20/3/2008 1026 1026 65.7% 3.1% 36.0% 39.2% 32.7% 21.3% 5.2% 26.5% 1.7% 100.0% 3.1 1009 0.1 12.7%
18-20/6/2008 1003 1003 70.3% 1.8% 26.6% 28.4% 34.0% 26.9% 8.8% 35.6% 1.9% 100.0% 2.9 982 0.1 -7.2%
17-19/9/2008 1003 1003 63.6% 1.9% 22.5% 24.4% 31.9% 30.6% 10.7% 41.2% 2.5% 100.0% 2.7 978 0.1 -16.8%
16-18/12/2008 1005 1005 71.7% 1.9% 22.8% 24.7% 29.2% 31.7% 11.3% 43.0% 3.2% 100.0% 2.7 973 0.1 -18.4%
9-11/3/2009 1019 1019 65.2% 1.9% 21.1% 23.0% 30.4% 32.7% 12.0% 44.7% 1.9% 100.0% 2.7 999 0.1 -21.8%
16-21/6/2009 1012 1012 69.0% 2.7% 27.4% 30.2% 33.5% 25.1% 10.0% 35.1% 1.3% 100.0% 2.9 999 0.1 -4.9%
14-17/9/2009 1004 1004 65.4% 2.6% 25.5% 28.2% 30.5% 28.8% 11.1% 40.0% 1.4% 100.0% 2.8 990 0.1 -11.8%
14-17/12/2009 1000 1000 70.5% 1.9% 22.3% 24.2% 27.7% 31.4% 15.3% 46.6% 1.4% 100.0% 2.6 986 0.1 -22.4%
23-25/3/2010 1012 1012 69.3% 2.4% 21.1% 23.5% 27.0% 33.0% 15.6% 48.7% 0.8% 100.0% 2.6 1004 0.1 -25.2%
18-22/6/2010 1009 1009 66.7% 3.4% 22.8% 26.2% 18.8% 33.4% 19.9% 53.3% 1.7% 100.0% 2.6 992 0.1 -27.1%
18-24/9/2010 1010 1010 66.2% 1.9% 21.2% 23.2% 31.2% 31.1% 13.3% 44.5% 1.2% 100.0% 2.7 996 0.1 -21.3%
17-22/12/2010 1017 1017 66.4% 1.3% 20.0% 21.3% 23.8% 36.6% 17.0% 53.5% 1.3% 100.0% 2.5 1002 0.1 -32.2%
14-23/3/2011 1006 606 63.1% 0.9% 17.3% 18.2% 28.0% 33.6% 19.4% 53.1% 0.8% 100.0% 2.5 585 0.1 -34.9%
23-29/6/2011 1036 561 68.7% 0.9% 15.0% 15.9% 24.5% 33.6% 23.7% 57.3% 2.3% 100.0% 2.3 547 0.1 -41.4%
13-20/9/2011 1001 609 65.5% 1.8% 16.1% 17.9% 23.7% 37.3% 19.7% 57.0% 1.4% 100.0% 2.4 601 0.1 -39.1%
14-28/12/2011 1035 516 65.9% 1.1% 18.5% 19.5% 20.8% 37.8% 20.4% 58.1% 1.6% 100.0% 2.4 508 0.1 -38.6%
16-21/3/2012 1020 641 62.8% 1.3% 17.7% 18.9% 21.0% 37.1% 21.5% 58.6% 1.5% 100.0% 2.4 632 0.1 -39.7%
19-25/6/2012 1048 543 69.6% 0.8% 13.0% 13.7% 22.8% 33.4% 28.2% 61.6% 1.8% 100.0% 2.2 533 0.1 -47.8%
18-27/9/2012 1037 623 67.8% 3.3% 22.3% 25.7% 24.5% 28.0% 15.6% 43.6% 6.3% 100.0% 2.7 583 0.1 -17.9%
18-28/12/2012 1013 660 65.7% 3.8% 27.9% 31.7% 25.9% 27.1% 11.7% 38.8% 3.5% 100.0% 2.8 634 0.1 -7.1%
21-27/3/2013 1003 605 67.1% 3.5% 23.7% 27.2% 28.3% 27.0% 15.0% 42.0% 2.5% 100.0% 2.7 589 0.1 -14.8%
13-19/6/2013 1040 664 68.0% 3.7% 23.5% 27.2% 19.7% 30.7% 20.3% 51.0% 2.1% 100.0% 2.6 650 0.1 -23.8%
23-26/9/2013 1013 589 63.8% 4.5% 29.4% 33.9% 19.3% 27.7% 16.2% 43.9% 2.9% 100.0% 2.8 571 0.1 -10.0%
16-19/12/2013 1018 590 68.6% 3.6% 22.1% 25.6% 23.7% 30.2% 18.1% 48.3% 2.4% 100.0% 2.6 576 0.1 -22.7%
24-27/3/2014 1030 563 68.7% 4.2% 28.6% 32.8% 23.4% 26.0% 16.6% 42.6% 1.3% 100.0% 2.8 556 0.1 -9.8%
16-19/6/2014 1018 660 68.4% 4.9% 22.3% 27.2% 19.1% 28.8% 23.3% 52.0% 1.7% 100.0% 2.6 649 0.1 -24.9%
17-22/9/2014 1006 630 63.9% 5.0% 22.1% 27.1% 23.3% 27.6% 20.2% 47.8% 1.8% 100.0% 2.6 617 0.0 -20.7%
17-22/12/2014 1021 640 68.0% 4.0% 23.1% 27.1% 22.4% 31.1% 17.5% 48.6% 2.0% 100.0% 2.6 627 0.1 -21.4%
16-19/3/2015 1010 568 69.1% 3.7% 21.9% 25.6% 23.6% 24.7% 24.5% 49.2% 1.6% 100.0% 2.5 559 0.1 -23.7%
22-25/6/2015 1038 674 67.4% 7.1% 26.4% 33.5% 22.2% 25.5% 17.5% 43.0% 1.3% 100.0% 2.8 665 0.1 -9.5%
16-22/9/2015 1018 574 64.0% 3.5% 18.5% 21.9% 24.6% 28.8% 22.4% 51.2% 2.2% 100.0% 2.5 561 0.1 -29.3%