調查日期
Date of survey 半年結調查次數
Number of Surveys(Half-yearly) 半年結樣本人數
Total Sample(Half-yearly) 半年結次樣本人數
Sub-sample(Half-yearly) 半年結回應率
Response Rate(Half-yearly) 非常滿意
Very positive 幾滿意
Quite positive 滿意
Positive 一半半
Half-half 幾唔滿意
Quite negative 非常唔滿意
Very negative 唔滿意
Negative 唔知/ 難講
DK/HS 總數
Total 平均量值*
Mean value* 基數
Base 樣本平均標準誤差
Standard Error of Mean 淨值
Net Value 7-12/1997 6 3181 3181 43.4% 0.8% 27.0% 27.8% 28.9% 22.4% 2.2% 24.7% 18.7% 100.0% 3.0 2579 0.1 3.2% 1-6/1998 3 1553 1553 49.2% 0.5% 22.2% 22.7% 32.2% 34.8% 4.3% 39.1% 6.0% 100.0% 2.8 1458 0.1 -16.4% 7-12/1998 6 3148 3148 42.9% 0.6% 19.8% 20.4% 28.7% 36.9% 8.7% 45.6% 5.3% 100.0% 2.6 2978 0.1 -25.3% 1-6/1999 6 3147 3147 49.9% 0.5% 20.9% 21.3% 31.8% 36.0% 6.2% 42.2% 4.8% 100.1% 2.7 2993 0.1 -20.8% 7-12/1999 6 3205 3205 48.2% 0.6% 20.7% 21.3% 29.1% 35.0% 8.9% 43.9% 5.7% 100.0% 2.7 3015 0.1 -22.6% 1-6/2000 6 4240 4240 53.9% 0.5% 18.4% 18.9% 30.2% 35.9% 10.2% 46.1% 4.8% 100.0% 2.6 4017 0.1 -27.1% 7-12/2000 3 3158 3158 53.7% 0.8% 15.6% 16.4% 23.3% 42.8% 11.0% 53.8% 6.5% 100.0% 2.5 2949 0.1 -37.4% 1-6/2001 3 3152 3152 58.8% 0.8% 16.6% 17.4% 29.0% 39.8% 7.8% 47.7% 6.0% 100.0% 2.6 2956 0.1 -30.3% 7-12/2001 3 3203 3203 67.7% 0.5% 13.5% 13.9% 25.9% 42.4% 11.8% 54.2% 5.9% 100.0% 2.5 3008 0.1 -40.3% 1-6/2002 3 3132 3132 64.1% 0.4% 16.9% 17.4% 26.1% 42.3% 8.0% 50.3% 6.2% 100.0% 2.6 2934 0.1 -33.0% 7-12/2002 3 3188 3188 67.3% 0.6% 15.9% 16.5% 23.5% 42.6% 11.2% 53.8% 6.3% 100.1% 2.5 2983 0.1 -37.3% 1-6/2003 3 3184 3184 67.6% 0.9% 13.0% 13.9% 21.4% 41.2% 18.6% 59.8% 5.0% 100.1% 2.3 3021 0.1 -45.9% 7-12/2003 2 2090 2090 64.6% 1.2% 13.3% 14.4% 21.9% 39.9% 20.0% 59.8% 4.0% 100.1% 2.3 2002 0.1 -45.4% 1-6/2004 2 2085 2085 63.3% 1.6% 16.9% 18.4% 28.0% 34.0% 15.4% 49.4% 4.2% 99.9% 2.5 1995 0.1 -31.0% 7-12/2004 2 2016 2016 62.0% 2.0% 17.5% 19.5% 29.4% 34.4% 13.0% 47.4% 3.7% 100.0% 2.6 1935 0.1 -28.0% 1-6/2005 2 2015 2015 65.9% 2.1% 19.5% 21.6% 30.4% 32.1% 11.6% 43.7% 4.4% 100.0% 2.7 1923 0.1 -22.1% 7-12/2005 2 2031 2031 63.8% 2.7% 29.6% 32.3% 35.8% 20.9% 5.7% 26.6% 5.4% 100.0% 3.0 1917 0.1 5.7% 1-6/2006 2 2022 2022 58.8% 3.2% 34.5% 37.8% 36.2% 18.9% 4.9% 23.8% 2.2% 100.0% 3.1 1977 0.1 14.0% 7-12/2006 2 2029 2029 61.2% 1.8% 25.7% 27.5% 39.7% 23.5% 7.5% 31.0% 1.8% 100.0% 2.9 1990 0.1 -3.5% 1-6/2007 2 2013 2013 64.4% 3.8% 32.7% 36.5% 36.3% 19.1% 5.5% 24.6% 2.6% 100.0% 3.1 1959 0.1 11.9% 7-12/2007 2 2027 2027 65.8% 2.4% 27.9% 30.3% 32.4% 27.6% 7.3% 34.8% 2.5% 100.0% 2.9 1975 0.1 -4.6% 1-6/2008 2 2029 2029 68.0% 2.5% 31.3% 33.8% 33.3% 24.1% 7.0% 31.0% 1.8% 100.0% 3.0 1991 0.1 2.8% 7-12/2008 2 2008 2008 67.7% 1.9% 22.6% 24.5% 30.6% 31.1% 11.0% 42.1% 2.8% 100.0% 2.7 1951 0.1 -17.6% 1-6/2009 2 2031 2031 67.1% 2.3% 24.3% 26.6% 31.9% 28.9% 11.0% 39.9% 1.6% 100.0% 2.8 1998 0.1 -13.4% 7-12/2009 2 2004 2004 67.9% 2.3% 23.9% 26.2% 29.1% 30.1% 13.2% 43.3% 1.4% 100.0% 2.7 1976 0.1 -17.1% 1-6/2010 2 2021 2021 68.0% 2.9% 22.0% 24.8% 22.9% 33.2% 17.8% 51.0% 1.3% 100.0% 2.6 1996 0.1 -26.2% 7-12/2010 2 2027 2027 66.3% 1.6% 20.6% 22.2% 27.5% 33.9% 15.1% 49.0% 1.2% 100.0% 2.6 1998 0.1 -26.7% 1-6/2011 2 2042 1167 65.9% 0.9% 16.1% 17.0% 26.2% 33.6% 21.5% 55.2% 1.6% 100.0% 2.4 1132 0.1 -38.1% 7-12/2011 2 2036 1126 65.7% 1.4% 17.3% 18.7% 22.2% 37.5% 20.0% 57.6% 1.5% 100.0% 2.4 1110 0.1 -38.9% 1-6/2012 2 2068 1184 66.2% 1.0% 15.3% 16.3% 21.9% 35.2% 24.9% 60.1% 1.6% 100.0% 2.3 1165 0.1 -43.8% 7-12/2012 2 2050 1283 66.8% 3.6% 25.1% 28.7% 25.2% 27.6% 13.6% 41.2% 4.9% 100.0% 2.7 1217 0.1 -12.5% 1-6/2013 2 2043 1268 67.6% 3.6% 23.6% 27.2% 24.0% 28.8% 17.7% 46.5% 2.3% 100.0% 2.7 1239 0.1 -19.3% 7-12/2013 2 2031 1179 66.2% 4.0% 25.7% 29.8% 21.5% 28.9% 17.1% 46.1% 2.7% 100.0% 2.7 1147 0.1 -16.3% 1-6/2014 2 2048 1223 68.6% 4.5% 25.4% 30.0% 21.2% 27.4% 19.9% 47.3% 1.5% 100.0% 2.7 1205 0.1 -17.3% 7-12/2014 2 2027 1269 65.9% 4.5% 22.6% 27.1% 22.8% 29.3% 18.9% 48.2% 1.9% 100.0% 2.6 1244 0.1 -21.1% 1-6/2015 2 2048 1242 68.2% 5.4% 24.2% 29.5% 22.9% 25.1% 21.0% 46.1% 1.5% 100.0% 2.6 1244 0.1 -16.6% 7-12/2015 1 1018 574 64.0% 3.5% 18.5% 21.9% 24.6% 28.8% 22.4% 51.2% 2.2% 100.0% 2.5 561 0.1 -29.3%