調查日期<br>Date of survey	樣本人數<br>Total Sample	次樣本人數<br>Sub-sample	回應率<br>Response Rate	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br>Net Value
29-30/7/1997	564	564	39.7%	0.4%	25.5%	25.9%	23.6%	22.5%	4.1%	26.6%	23.9%	100.0%	2.9	428	0.1	-0.7%
26-27/8/1997	532	532	42.4%	1.1%	28.0%	29.1%	26.0%	23.3%	3.0%	26.3%	18.6%	100.0%	3.0	430	0.1	2.8%
23-24/9/1997	512	512	41.6%	1.2%	28.2%	29.4%	28.1%	26.1%	2.8%	28.9%	13.7%	100.0%	3.0	440	0.1	0.5%
28-29/10/1997	536	536	44.5%	0.6%	26.7%	27.3%	33.3%	26.9%	4.5%	31.4%	8.0%	100.0%	2.9	492	0.1	-4.1%
11/11/1997	518	518	47.6%	1.8%	25.8%	27.6%	37.7%	22.8%	4.3%	27.1%	7.8%	100.0%	3.0	478	0.1	0.5%
2-3/12/1997	519	519	44.7%	0.4%	31.6%	32.0%	29.7%	25.0%	5.0%	30.0%	8.3%	100.0%	3.0	476	0.1	2.0%
12-13/1/1998	523	523	49.9%	1.0%	23.9%	24.9%	34.2%	29.4%	5.0%	34.4%	6.5%	100.0%	2.9	486	0.1	-9.5%
2-3/2/1998	512	512	50.4%	0.8%	28.6%	29.4%	32.7%	22.2%	5.3%	27.5%	10.4%	100.0%	3.0	457	0.1	1.9%
23/6/1998	518	518	47.4%	1.1%	36.6%	37.7%	30.3%	21.5%	2.3%	23.8%	8.2%	100.0%	3.1	475	0.1	13.9%
14/7/1998	542	542	44.5%	1.4%	35.3%	36.7%	30.4%	19.8%	4.1%	23.9%	9.0%	100.0%	3.1	493	0.1	12.8%
4/8/1998	514	514	38.8%	1.2%	36.0%	37.2%	31.6%	21.6%	4.5%	26.1%	5.1%	100.0%	3.1	488	0.1	11.1%
8-9/9/1998	528	528	45.5%	1.0%	35.9%	36.9%	31.7%	18.5%	4.4%	22.9%	8.6%	100.0%	3.1	481	0.1	14.0%
8-9/10/1998	521	521	40.3%	0.8%	38.3%	39.1%	33.4%	19.8%	4.5%	24.3%	3.3%	100.0%	3.1	501	0.1	14.8%
10/11/1998	524	524	44.0%	0.6%	27.6%	28.2%	37.8%	19.0%	6.8%	25.8%	8.1%	100.0%	3.0	477	0.1	2.4%
1-2/12/1998	519	519	44.1%	1.2%	36.9%	38.1%	29.0%	22.4%	5.4%	27.8%	5.2%	100.0%	3.1	491	0.1	10.3%
14-15/1/1999	523	523	47.1%	1.3%	32.3%	33.6%	30.2%	22.2%	6.5%	28.7%	7.5%	100.0%	3.0	484	0.1	4.9%
1/2/1999	529	529	53.0%	1.3%	36.8%	38.1%	27.6%	21.7%	5.3%	27.0%	7.2%	100.0%	3.1	487	0.1	11.1%
9/3/1999	522	522	50.8%	0.8%	30.0%	30.8%	33.3%	23.5%	3.8%	27.3%	8.6%	100.0%	3.0	475	0.1	3.5%
7-8/4/1999	532	532	52.3%	0.4%	32.0%	32.4%	31.5%	25.3%	4.5%	29.8%	6.4%	100.0%	3.0	498	0.1	2.6%
11/5/1999	506	506	46.7%	0.0%	26.3%	26.3%	37.9%	23.5%	4.2%	27.7%	8.1%	100.0%	2.9	464	0.1	-1.4%
1/6/1999	535	535	49.3%	0.7%	29.3%	30.0%	33.7%	24.7%	6.0%	30.7%	5.6%	100.0%	2.9	505	0.1	-0.7%
9/7/1999	536	536	51.3%	2.1%	25.3%	27.4%	27.0%	26.4%	9.7%	36.1%	9.6%	100.0%	2.8	483	0.1	-8.7%
2/8/1999	523	523	47.1%	1.3%	31.7%	33.0%	27.4%	23.7%	10.3%	34.0%	5.6%	100.0%	2.9	494	0.1	-1.0%
10-13/9/1999	576	576	45.2%	1.3%	31.1%	32.4%	27.2%	25.4%	6.7%	32.1%	8.3%	100.0%	2.9	527	0.1	0.3%
11-16/10/1999	520	520	47.5%	1.8%	26.2%	28.0%	24.4%	26.2%	14.5%	40.7%	7.0%	100.0%	2.7	480	0.1	-12.7%
3-11/11/1999	538	538	50.4%	1.5%	28.7%	30.2%	28.0%	25.6%	7.1%	32.7%	9.1%	100.0%	2.9	489	0.1	-2.5%
6/12/1999	512	512	47.5%	3.6%	32.4%	36.0%	26.7%	21.6%	9.9%	31.5%	5.7%	100.0%	3.0	482	0.1	4.5%
11-12/1/2000	519	519	53.6%	1.6%	24.9%	26.5%	31.6%	25.0%	9.4%	34.4%	7.6%	100.0%	2.8	478	0.1	-7.9%
1-2/2/2000	566	566	49.6%	0.9%	24.3%	25.2%	28.7%	28.5%	10.3%	38.8%	7.3%	100.0%	2.8	523	0.1	-13.6%
2-3/3/2000	520	520	62.1%	0.4%	36.7%	37.1%	25.4%	22.7%	4.8%	27.5%	10.0%	100.0%	3.1	467	0.1	9.6%
3/4/2000	540	540	61.9%	0.6%	34.3%	34.9%	31.9%	23.4%	5.0%	28.4%	4.7%	100.0%	3.0	511	0.1	6.5%
18-22/5/2000	1040	1040	51.2%	1.1%	26.0%	27.1%	30.6%	24.0%	8.9%	32.9%	9.5%	100.0%	2.9	940	0.1	-5.8%
2-5/6/2000	1055	1055	44.8%	1.8%	26.4%	28.2%	32.6%	23.6%	9.0%	32.6%	6.6%	100.0%	2.9	984	0.1	-4.4%
6-11/7/2000	1058	1058	53.3%	1.4%	25.8%	27.2%	26.7%	25.7%	10.7%	36.4%	9.7%	100.0%	2.8	950	0.1	-9.2%
14-18/9/2000	1062	1062	60.7%	1.1%	28.2%	29.3%	25.6%	27.1%	9.4%	36.5%	8.5%	100.0%	2.8	969	0.1	-7.2%
14-16/11/2000	1038	1038	47.2%	2.6%	21.7%	24.3%	26.7%	27.7%	11.5%	39.2%	9.9%	100.0%	2.7	933	0.1	-14.9%
17-19/1/2001	1046	1046	53.7%	1.3%	26.0%	27.3%	26.2%	28.7%	10.4%	39.1%	7.5%	100.0%	2.8	958	0.1	-11.8%
5-19/3/2001	1024	1024	57.0%	1.2%	29.2%	30.4%	30.0%	22.3%	7.2%	29.5%	10.2%	100.0%	2.9	915	0.1	0.9%
19-23/5/2001	1082	1082	65.6%	0.7%	27.4%	28.1%	33.8%	23.8%	6.8%	30.6%	7.6%	100.0%	2.9	997	0.1	-2.5%
3-9/7/2001	1051	1051	78.6%	0.7%	25.1%	25.8%	27.7%	30.4%	8.4%	38.8%	7.7%	100.0%	2.8	967	0.1	-13.0%
3-7/9/2001	1056	1056	60.6%	0.4%	27.2%	27.6%	34.3%	21.9%	7.2%	29.1%	9.0%	100.0%	2.9	958	0.1	-1.5%
1-5/11/2001	1096	1096	63.9%	1.8%	32.4%	34.2%	30.4%	22.0%	6.4%	28.4%	7.0%	100.0%	3.0	1017	0.1	5.8%
2-6/1/2002	1046	1046	65.6%	2.1%	34.8%	36.9%	28.7%	22.1%	5.6%	27.7%	6.7%	100.0%	3.1	976	0.1	9.2%
1-5/3/2002	1017	1017	61.3%	1.6%	37.4%	39.0%	25.3%	22.2%	6.0%	28.2%	7.6%	100.0%	3.1	939	0.1	10.8%
2-7/5/2002	1069	1069	65.4%	0.9%	33.6%	34.5%	26.8%	24.8%	5.1%	29.9%	8.8%	100.0%	3.0	975	0.1	4.6%
2-3/7/2002	1068	1068	67.7%	0.8%	33.4%	34.2%	25.9%	24.7%	6.5%	31.2%	8.7%	100.0%	3.0	974	0.1	3.0%
12-17/9/2002	1062	1062	69.0%	0.7%	29.0%	29.7%	29.3%	26.9%	6.9%	33.8%	7.2%	100.0%	2.9	984	0.1	-4.1%
13-20/11/2002	1058	1058	65.2%	2.7%	26.8%	29.5%	24.0%	25.3%	13.7%	39.0%	7.5%	100.0%	2.8	976	0.1	-9.5%
20-23/1/2003	1049	1049	66.2%	2.0%	23.8%	25.8%	20.5%	30.3%	16.2%	46.5%	7.4%	100.0%	2.6	971	0.1	-20.7%
17-19/3/2003	1068	1068	71.5%	1.5%	29.1%	30.6%	25.4%	23.6%	12.6%	36.2%	7.7%	100.0%	2.8	984	0.1	-5.6%
15-20/5/2003	1067	1067	65.1%	3.3%	33.0%	36.3%	21.1%	23.1%	14.2%	37.3%	5.4%	100.0%	2.9	1007	0.1	-1.0%
14-16/7/2003	1073	1073	69.2%	2.1%	20.5%	22.6%	16.6%	31.1%	24.7%	55.8%	5.0%	100.0%	2.4	1016	0.1	-33.2%
19-22/10/2003	1017	1017	60.0%	3.6%	26.1%	29.7%	29.4%	23.8%	12.0%	35.8%	5.1%	100.0%	2.8	962	0.1	-6.1%
26-29/1/2004	1056	1056	65.4%	3.5%	23.4%	26.9%	29.5%	26.6%	11.8%	38.4%	5.2%	100.0%	2.8	991	0.1	-11.5%
19-22/4/2004	1029	1029	61.1%	3.4%	22.3%	25.7%	21.4%	25.9%	21.6%	47.5%	5.3%	100.0%	2.6	971	0.1	-21.8%
26-29/7/2004	1005	1005	60.6%	3.9%	22.0%	25.9%	26.6%	28.1%	15.4%	43.5%	3.9%	100.0%	2.7	964	0.1	-17.6%
18-21/10/2004	1011	1011	63.3%	5.8%	28.6%	34.4%	29.0%	22.8%	9.0%	31.8%	4.7%	100.0%	3.0	958	0.1	2.6%
24-25/1/2005	1003	1003	65.0%	6.1%	28.1%	34.2%	25.9%	20.8%	13.5%	34.3%	5.6%	100.0%	2.9	943	0.1	-0.1%
18-21/4/2005	1012	1012	66.7%	5.5%	36.7%	42.2%	28.3%	19.0%	5.5%	24.5%	4.9%	100.0%	3.2	962	0.1	17.7%
25-29/7/2005	1014	1014	64.0%	5.5%	35.9%	41.4%	31.8%	14.3%	5.5%	19.8%	7.0%	100.0%	3.2	942	0.1	21.6%
25-29/10/2005	1017	1017	63.5%	7.5%	42.9%	50.4%	29.8%	10.9%	4.0%	14.9%	4.8%	100.0%	3.4	963	0.1	35.5%
13-17/3/2006	1010	1010	59.4%	7.5%	43.1%	50.6%	27.2%	13.0%	4.0%	17.0%	5.2%	100.0%	3.4	956	0.1	33.5%
19-21/6/2006	1012	1012	58.2%	8.8%	42.2%	51.0%	29.0%	12.4%	4.1%	16.5%	3.5%	100.0%	3.4	975	0.1	34.4%
14-20/9/2006	1013	1013	58.4%	7.2%	41.4%	48.6%	31.5%	12.9%	3.8%	16.7%	3.1%	100.0%	3.4	980	0.1	31.9%
18-20/12/2006	1016	1016	64.1%	3.8%	38.4%	42.1%	34.0%	16.1%	5.3%	21.3%	2.6%	100.0%	3.2	989	0.1	20.8%
19-21/3/2007	1007	1007	63.6%	7.8%	42.4%	50.3%	30.0%	13.0%	3.6%	16.5%	3.2%	100.0%	3.4	973	0.1	33.7%
15-21/6/2007	1006	1006	65.2%	7.7%	41.8%	49.5%	28.1%	13.5%	5.6%	19.2%	3.2%	100.0%	3.3	972	0.1	30.3%
17-21/9/2007	1008	1008	65.5%	6.9%	47.5%	54.4%	24.6%	13.0%	4.2%	17.2%	3.8%	100.0%	3.4	969	0.1	37.2%
19-24/12/2007	1019	1019	66.2%	6.1%	42.3%	48.4%	27.8%	13.2%	5.9%	19.1%	4.8%	100.0%	3.3	970	0.1	29.2%
18-20/3/2008	1026	1026	65.7%	7.4%	41.7%	49.2%	29.0%	13.8%	4.1%	17.9%	3.9%	100.0%	3.4	985	0.1	31.3%
18-20/6/2008	1003	1003	70.3%	5.5%	37.5%	43.0%	30.1%	15.8%	7.0%	22.9%	4.1%	100.0%	3.2	962	0.1	20.2%
17-19/9/2008	1003	1003	63.6%	6.6%	38.4%	44.9%	29.1%	15.8%	6.4%	22.2%	3.8%	100.0%	3.2	964	0.1	22.8%
16-18/12/2008	1005	1005	71.7%	5.5%	40.8%	46.4%	26.9%	16.1%	5.0%	21.1%	5.7%	100.0%	3.3	946	0.1	25.3%
9-11/3/2009	1019	1019	65.2%	6.1%	38.7%	44.8%	29.6%	16.2%	6.9%	23.1%	2.5%	100.0%	3.2	992	0.1	21.7%
16-21/6/2009	1012	1012	69.0%	5.9%	34.4%	40.3%	29.6%	17.7%	10.2%	27.8%	2.2%	100.0%	3.1	990	0.1	12.5%
14-17/9/2009	1004	1004	65.4%	5.2%	37.4%	42.6%	25.8%	17.4%	12.0%	29.4%	2.2%	100.0%	3.1	981	0.1	13.2%
14-17/12/2009	1000	1000	70.5%	6.3%	38.5%	44.8%	24.4%	18.4%	9.4%	27.8%	3.0%	100.0%	3.1	970	0.1	17.0%
23-25/3/2010	1012	1012	69.3%	7.2%	34.6%	41.9%	22.2%	21.9%	11.7%	33.6%	2.4%	100.0%	3.0	987	0.1	8.3%
18-22/6/2010	1009	1009	66.7%	6.2%	32.0%	38.2%	17.1%	24.0%	17.1%	41.1%	3.6%	100.0%	2.9	971	0.1	-2.8%
18-24/9/2010	1010	1010	66.2%	6.3%	42.4%	48.7%	25.6%	16.8%	7.4%	24.2%	1.6%	100.0%	3.2	992	0.1	24.5%
17-22/12/2010	1017	1017	66.4%	4.2%	38.9%	43.2%	26.3%	18.0%	9.0%	27.1%	3.4%	100.0%	3.1	982	0.1	16.1%
14-23/3/2011	1006	617	63.1%	5.1%	34.7%	39.8%	29.1%	18.6%	10.2%	28.8%	2.3%	100.0%	3.1	586	0.1	11.0%
23-29/6/2011	1036	555	68.7%	3.1%	28.4%	31.5%	26.3%	22.2%	16.9%	39.2%	3.1%	100.0%	2.8	538	0.1	-7.7%
13-20/9/2011	1001	514	65.5%	4.5%	22.3%	26.7%	26.1%	25.4%	17.9%	43.3%	3.9%	100.0%	2.7	494	0.1	-16.6%
14-28/12/2011	1035	506	65.9%	3.2%	28.7%	31.8%	24.3%	30.4%	11.0%	41.4%	2.6%	100.0%	2.8	491	0.1	-9.5%
16-21/3/2012	1020	552	62.8%	5.0%	36.4%	41.4%	22.8%	23.1%	10.2%	33.3%	2.5%	100.0%	3.0	538	0.1	8.1%
19-25/6/2012	1048	513	69.6%	3.8%	31.5%	35.3%	23.9%	22.1%	15.1%	37.2%	3.6%	100.0%	2.9	495	0.1	-1.9%
18-27/9/2012	1037	618	67.8%	3.7%	25.4%	29.1%	22.4%	25.5%	18.3%	43.8%	4.7%	100.0%	2.7	588	0.1	-14.8%
18-28/12/2012	1013	638	65.7%	5.0%	29.6%	34.6%	22.3%	21.4%	14.4%	35.8%	7.3%	100.0%	2.9	590	0.1	-1.2%
21-27/3/2013	1003	681	67.1%	3.0%	24.6%	27.6%	24.4%	24.6%	18.5%	43.1%	4.9%	100.0%	2.7	646	0.1	-15.4%
13-19/6/2013	1040	688	68.0%	5.1%	25.6%	30.7%	23.2%	23.4%	19.4%	42.8%	3.3%	100.0%	2.7	663	0.1	-12.0%
23-26/9/2013	1013	566	63.8%	5.9%	31.1%	36.9%	21.8%	20.0%	15.3%	35.3%	5.9%	100.0%	2.9	530	0.1	1.6%
16-19/12/2013	1018	590	68.6%	4.6%	24.6%	29.3%	18.4%	28.4%	20.6%	49.0%	3.3%	100.0%	2.6	571	0.1	-19.8%
24-27/3/2014	1030	555	68.7%	4.2%	24.9%	29.1%	19.3%	24.1%	22.7%	46.9%	4.7%	100.0%	2.6	528	0.1	-17.8%
16-19/6/2014	1018	713	68.4%	7.1%	24.7%	31.9%	13.9%	23.5%	26.2%	49.7%	4.5%	100.0%	2.6	678	0.1	-17.9%
17-22/9/2014	1006	635	63.9%	5.7%	23.5%	29.3%	21.6%	20.6%	23.9%	44.5%	4.6%	100.0%	2.6	602	0.1	-15.3%
17-22/12/2014	1021	626	68.0%	7.9%	26.3%	34.2%	18.5%	20.4%	23.5%	43.9%	3.4%	100.0%	2.7	604	0.1	-9.7%
16-19/3/2015	1010	584	69.1%	7.5%	23.2%	30.7%	18.6%	16.8%	29.7%	46.5%	4.1%	100.0%	2.6	559	0.1	-15.8%
22-25/6/2015	1038	752	67.4%	9.2%	23.5%	32.7%	21.7%	18.6%	22.4%	41.0%	4.51%	100.0%	2.8	715	0.0	-8.3%
16-22/9/2015	1018	560	64.0%	7.1%	22.7%	29.8%	19.7%	20.1%	26.9%	47.0%	3.5%	100.0%	2.6	541	0.1	-17.2%