調查日期<br>Date of survey	樣本人數<br>Total Sample	次樣本人數<br>Sub-sample	回應率<br>Response Rate	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br>Net Value
29-30/7/1997	564	564	39.7%	1.2%	43.1%	44.3%	17.3%	10.0%	0.5%	10.5%	27.9%	100.0%	3.5	407	0.1	33.8%
26-27/8/1997	532	532	42.4%	2.0%	54.0%	56.0%	19.2%	7.7%	0.8%	8.5%	16.3%	100.0%	3.6	443	0.1	47.5%
23-24/9/1997	512	512	41.6%	2.4%	57.4%	59.8%	21.5%	7.9%	0.4%	8.3%	10.3%	100.0%	3.6	458	0.1	51.5%
28-29/10/1997	536	536	44.5%	2.2%	38.1%	40.3%	31.2%	18.3%	2.2%	20.5%	8.0%	100.0%	3.2	493	0.1	19.8%
11/11/1997	518	518	47.6%	1.2%	41.0%	42.2%	29.9%	18.3%	2.9%	21.2%	6.7%	100.0%	3.2	483	0.1	21.0%
2-3/12/1997	519	519	44.7%	0.8%	34.2%	35.0%	26.4%	28.9%	2.7%	31.6%	6.9%	100.0%	3.0	482	0.1	3.4%
12-13/1/1998	523	523	49.9%	0.8%	21.1%	21.9%	32.7%	33.3%	6.5%	39.8%	5.6%	100.0%	2.7	493	0.1	-17.9%
2-3/2/1998	512	512	50.4%	1.2%	20.3%	21.5%	24.0%	40.0%	8.2%	48.2%	6.3%	100.0%	2.6	480	0.1	-26.7%
10/3/1998	552	552	44.5%	1.1%	26.9%	28.0%	26.2%	34.2%	3.5%	37.7%	8.1%	100.0%	2.9	507	0.1	-9.7%
7/4/1998	542	542	41.5%	0.5%	30.3%	30.8%	25.7%	34.2%	4.4%	38.6%	4.9%	100.0%	2.9	514	0.1	-7.8%
12/5/1998	553	553	59.3%	0.4%	13.4%	13.8%	20.9%	45.2%	9.8%	55.0%	10.4%	100.0%	2.4	494	0.1	-41.2%
3-4/6/1998	544	544	45.7%	0.2%	12.2%	12.4%	21.1%	46.6%	15.8%	62.4%	4.2%	100.0%	2.3	521	0.1	-50.0%
23/6/1998	518	518	47.4%	0.4%	19.0%	19.4%	28.8%	39.3%	8.1%	47.4%	4.5%	100.0%	2.6	495	0.1	-28.0%
14/7/1998	542	542	44.5%	0.4%	13.7%	14.1%	20.7%	45.3%	13.6%	58.9%	6.3%	100.0%	2.4	508	0.1	-44.8%
4/8/1998	514	514	38.8%	0.0%	11.3%	11.3%	20.9%	44.4%	20.1%	64.5%	3.3%	100.0%	2.2	496	0.1	-53.2%
31/8/1998	559	559	62.8%	0.7%	20.8%	21.5%	23.5%	32.2%	15.0%	47.2%	7.8%	100.0%	2.4	515	0.1	-25.7%
8-9/9/1998	528	528	45.5%	0.6%	18.2%	18.8%	23.3%	39.7%	11.0%	50.7%	7.2%	100.0%	2.5	489	0.1	-31.9%
8-9/10/1998	521	521	40.3%	1.0%	13.3%	14.3%	23.6%	43.1%	15.6%	58.7%	3.4%	100.0%	2.4	503	0.1	-44.4%
10/11/1998	524	524	44.0%	0.4%	15.3%	15.7%	27.8%	41.1%	9.8%	50.9%	5.5%	100.0%	2.5	493	0.1	-35.2%
1-2/12/1998	519	519	44.1%	0.8%	21.8%	22.6%	21.6%	41.4%	11.8%	53.2%	2.7%	100.0%	2.6	505	0.1	-30.6%
14-15/1/1999	523	523	47.1%	0.6%	18.9%	19.5%	28.5%	35.8%	10.3%	46.1%	6.0%	100.0%	2.6	492	0.1	-26.6%
1/2/1999	529	529	53.0%	0.4%	16.5%	16.9%	25.8%	41.1%	13.3%	54.4%	3.0%	100.0%	2.5	512	0.1	-37.5%
9/3/1999	522	522	50.8%	0.7%	19.8%	20.5%	29.0%	41.3%	4.7%	46.0%	4.5%	100.0%	2.7	497	0.1	-25.5%
7-8/4/1999	532	532	52.3%	0.4%	34.1%	34.5%	26.8%	29.8%	5.5%	35.3%	3.4%	100.0%	2.9	514	0.1	-0.8%
11/5/1999	506	506	46.7%	0.2%	20.0%	20.2%	27.8%	41.3%	5.2%	46.5%	5.5%	100.0%	2.7	478	0.1	-26.3%
1/6/1999	535	535	49.3%	0.9%	23.1%	24.0%	25.6%	39.5%	8.9%	48.4%	1.9%	100.0%	2.7	525	0.1	-24.4%
9/7/1999	536	536	51.3%	1.7%	17.0%	18.7%	30.8%	34.2%	10.3%	44.5%	6.0%	100.0%	2.6	502	0.1	-25.8%
2/8/1999	523	523	47.1%	0.8%	23.5%	24.3%	27.0%	33.8%	10.9%	44.7%	4.0%	100.0%	2.7	502	0.1	-20.4%
10-13/9/1999	576	576	45.2%	0.3%	22.8%	23.1%	25.5%	36.9%	9.8%	46.7%	4.7%	100.0%	2.7	549	0.1	-23.6%
11-16/10/1999	520	520	47.5%	1.2%	23.3%	24.5%	23.8%	34.2%	13.7%	47.9%	3.9%	100.0%	2.6	498	0.1	-23.4%
3-11/11/1999	538	538	50.4%	0.2%	18.8%	19.0%	28.5%	38.7%	8.6%	47.3%	5.2%	100.0%	2.6	509	0.1	-28.3%
6/12/1999	512	512	47.5%	2.5%	28.6%	31.1%	30.7%	26.7%	8.9%	35.6%	2.7%	100.0%	2.9	498	0.1	-4.5%
11-12/1/2000	519	519	53.6%	1.2%	20.5%	21.7%	31.8%	31.7%	8.5%	40.2%	6.3%	100.0%	2.7	483	0.1	-18.5%
1-2/2/2000	566	566	49.6%	1.1%	26.6%	27.7%	28.8%	32.0%	9.4%	41.4%	2.1%	100.0%	2.8	553	0.1	-13.7%
2-3/3/2000	520	520	62.1%	0.4%	22.3%	22.7%	32.3%	32.8%	6.0%	38.8%	6.2%	100.0%	2.8	488	0.1	-16.1%
3/4/2000	540	540	61.9%	1.0%	31.5%	32.5%	25.7%	30.9%	8.2%	39.1%	2.7%	100.0%	2.9	525	0.1	-6.6%
18-22/5/2000	1040	1040	51.2%	0.5%	16.8%	17.3%	29.4%	34.1%	12.6%	46.7%	6.6%	100.0%	2.6	969	0.1	-29.4%
2-5/6/2000	1055	1055	44.8%	0.8%	20.0%	20.8%	25.0%	36.1%	13.4%	49.5%	4.7%	100.0%	2.6	1003	0.1	-28.7%
6-11/7/2000	1058	1058	53.3%	1.3%	15.9%	17.2%	20.0%	43.6%	14.0%	57.6%	5.3%	100.0%	2.4	1002	0.1	-40.4%
14-18/9/2000	1062	1062	60.7%	1.3%	19.8%	21.1%	26.0%	40.0%	8.7%	48.7%	4.3%	100.0%	2.6	1015	0.1	-27.6%
14-16/11/2000	1038	1038	47.2%	1.8%	22.2%	24.0%	24.5%	36.8%	9.5%	46.3%	5.2%	100.0%	2.7	982	0.1	-22.3%
17-19/1/2001	1046	1046	53.7%	0.8%	22.9%	23.7%	27.7%	36.4%	8.4%	44.8%	3.9%	100.0%	2.7	1002	0.1	-21.1%
5-19/3/2001	1024	1024	57.0%	0.8%	23.7%	24.5%	25.2%	37.8%	6.3%	44.1%	6.2%	100.0%	2.7	956	0.1	-19.6%
19-23/5/2001	1082	1082	65.6%	1.2%	20.8%	22.0%	28.3%	35.4%	9.8%	45.2%	4.5%	100.0%	2.7	1033	0.1	-23.2%
3-9/7/2001	1051	1051	78.6%	0.3%	15.8%	16.1%	21.1%	46.0%	13.3%	59.3%	3.5%	100.0%	2.4	1013	0.1	-43.2%
3-7/9/2001	1056	1056	60.6%	0.1%	9.7%	9.8%	22.8%	47.0%	14.8%	61.8%	5.5%	100.0%	2.3	996	0.1	-52.0%
1-5/11/2001	1096	1096	63.9%	0.7%	12.8%	13.5%	20.7%	43.5%	17.1%	60.6%	5.2%	100.0%	2.3	1036	0.1	-47.1%
2-6/1/2002	1046	1046	65.6%	0.6%	14.5%	15.1%	27.9%	42.6%	10.7%	53.3%	3.7%	100.0%	2.5	1007	0.1	-38.2%
1-5/3/2002	1017	1017	61.3%	0.2%	14.3%	14.5%	20.5%	47.4%	11.7%	59.1%	5.8%	100.0%	2.4	957	0.1	-44.6%
2-7/5/2002	1069	1069	65.4%	0.4%	13.4%	13.8%	22.3%	47.5%	9.9%	57.4%	6.5%	100.0%	2.4	1000	0.1	-43.6%
2-3/7/2002	1068	1068	67.7%	0.4%	12.9%	13.3%	17.9%	52.5%	10.1%	62.6%	6.1%	100.0%	2.4	1002	0.1	-49.3%
12-17/9/2002	1062	1062	69.0%	0.3%	10.3%	10.6%	20.1%	48.6%	15.9%	64.5%	4.8%	100.0%	2.3	1011	0.1	-53.9%
13-20/11/2002	1058	1058	65.2%	0.6%	13.6%	14.2%	17.8%	43.5%	20.1%	63.6%	4.5%	100.0%	2.3	1009	0.1	-49.4%
20-23/1/2003	1049	1049	66.2%	0.9%	11.2%	12.1%	17.6%	46.3%	20.0%	66.3%	4.1%	100.0%	2.2	1005	0.1	-54.2%
17-19/3/2003	1068	1068	71.5%	0.4%	9.0%	9.4%	16.4%	45.5%	25.1%	70.6%	3.5%	100.0%	2.1	1029	0.1	-61.2%
15-20/5/2003	1067	1067	65.1%	1.3%	11.3%	12.6%	18.2%	43.3%	21.3%	64.6%	4.5%	100.0%	2.2	1017	0.1	-52.0%
14-16/7/2003	1073	1073	69.2%	0.8%	8.3%	9.1%	13.2%	42.6%	31.9%	74.5%	3.2%	100.0%	2.0	1035	0.1	-65.4%
19-22/10/2003	1017	1017	60.0%	1.8%	17.2%	19.0%	25.3%	37.1%	15.9%	53.0%	2.7%	100.0%	2.5	985	0.1	-34.0%
26-29/1/2004	1056	1056	65.4%	1.7%	17.2%	18.9%	33.5%	31.7%	12.9%	44.6%	3.0%	100.0%	2.6	1017	0.1	-25.7%
19-22/4/2004	1029	1029	61.1%	2.4%	20.5%	22.9%	28.3%	28.1%	17.9%	46.0%	2.7%	100.0%	2.6	1000	0.1	-23.1%
26-29/7/2004	1005	1005	60.6%	2.7%	20.6%	23.3%	28.6%	31.7%	14.5%	46.2%	1.9%	100.0%	2.6	984	0.1	-22.9%
18-21/10/2004	1011	1011	63.3%	2.8%	24.9%	27.7%	31.3%	29.6%	9.1%	38.7%	2.4%	100.0%	2.8	984	0.1	-11.0%
24-25/1/2005	1003	1003	65.0%	3.0%	20.5%	23.5%	30.6%	29.5%	13.3%	42.8%	3.1%	100.0%	2.7	970	0.1	-19.3%
18-21/4/2005	1012	1012	66.7%	2.4%	33.7%	36.1%	35.0%	20.2%	5.9%	26.1%	2.9%	100.0%	3.1	982	0.1	10.0%
25-29/7/2005	1014	1014	64.0%	3.6%	40.1%	43.7%	32.1%	14.2%	2.9%	17.1%	7.2%	100.0%	3.3	937	0.1	26.6%
25-29/10/2005	1017	1017	63.5%	4.9%	45.3%	50.2%	33.0%	11.3%	3.2%	14.5%	2.2%	100.0%	3.4	993	0.1	35.7%
13-17/3/2006	1010	1010	59.4%	4.6%	48.9%	53.5%	30.9%	9.8%	3.1%	12.9%	2.7%	100.0%	3.4	983	0.1	40.6%
19-21/6/2006	1012	1012	58.2%	5.9%	48.6%	54.5%	28.9%	11.7%	3.5%	15.2%	1.5%	100.0%	3.4	997	0.1	39.3%
14-20/9/2006	1013	1013	58.4%	2.6%	43.2%	45.8%	36.7%	13.4%	3.1%	16.5%	1.1%	100.0%	3.3	1002	0.1	29.3%
18-20/12/2006	1016	1016	64.1%	3.5%	42.0%	45.5%	34.2%	14.7%	4.4%	19.1%	1.1%	100.0%	3.3	1004	0.1	26.4%
19-21/3/2007	1007	1007	63.6%	6.1%	50.3%	56.4%	31.4%	8.7%	2.6%	11.2%	0.9%	100.0%	3.5	998	0.1	45.2%
15-21/6/2007	1006	1006	65.2%	6.1%	51.3%	57.3%	28.3%	10.2%	2.7%	12.9%	1.5%	100.0%	3.5	990	0.1	44.4%
17-21/9/2007	1008	1008	65.5%	5.1%	53.1%	58.2%	24.2%	12.6%	3.5%	16.0%	1.6%	100.0%	3.4	992	0.1	42.1%
19-24/12/2007	1019	1019	66.2%	5.4%	48.2%	53.5%	26.9%	14.1%	3.9%	18.0%	1.6%	100.0%	3.4	1003	0.1	35.5%
18-20/3/2008	1026	1026	66.2%	5.4%	52.0%	57.3%	28.0%	10.2%	3.0%	13.1%	1.5%	100.0%	3.5	1011	0.1	44.2%
18-20/6/2008	1003	1003	70.3%	2.7%	39.2%	41.9%	34.7%	16.0%	6.0%	22.0%	1.3%	100.0%	3.2	989	0.1	19.9%
17-19/9/2008	1003	1003	63.6%	2.8%	29.3%	32.1%	33.9%	24.1%	7.9%	32.0%	2.0%	100.0%	2.9	983	0.1	0.1%
16-18/12/2008	1005	1005	71.7%	1.8%	23.2%	25.0%	35.0%	26.3%	10.7%	37.0%	3.0%	100.0%	2.8	972	0.1	-12.1%
9-11/3/2009	1019	1019	65.2%	2.5%	21.9%	24.4%	32.4%	29.1%	12.9%	42.0%	1.2%	100.0%	2.7	1006	0.1	-17.6%
16-21/6/2009	1012	1012	69.0%	3.7%	31.2%	35.0%	36.5%	18.8%	8.2%	27.1%	1.4%	100.0%	3.0	997	0.1	7.9%
14-17/9/2009	1004	1004	65.4%	2.7%	34.2%	36.9%	33.9%	19.5%	8.5%	28.0%	1.2%	100.0%	3.0	992	0.1	8.9%
14-17/12/2009	1000	1000	70.5%	3.1%	33.4%	36.5%	29.4%	22.6%	10.4%	33.0%	1.0%	100.0%	3.0	990	0.1	3.5%
23-25/3/2010	1012	1012	69.3%	4.1%	31.2%	35.3%	29.2%	24.6%	9.7%	34.3%	1.1%	100.0%	3.0	1000	0.1	1.0%
18-22/6/2010	1009	1009	66.7%	5.1%	34.8%	39.9%	21.8%	24.8%	12.3%	37.1%	1.2%	100.0%	3.0	996	0.1	2.8%
18-24/9/2010	1010	1010	66.2%	3.5%	33.6%	37.1%	32.2%	22.6%	6.7%	29.3%	1.4%	100.0%	3.0	995	0.1	7.8%
17-22/12/2010	1017	1017	66.4%	2.8%	32.9%	35.8%	29.4%	23.0%	10.4%	33.4%	1.4%	100.0%	2.9	1003	0.1	2.3%
14-23/3/2011	1006	549	63.1%	2.8%	29.3%	32.2%	32.0%	26.1%	8.7%	34.9%	0.9%	100.0%	2.9	528	0.1	-2.7%
23-29/6/2011	1036	541	68.7%	1.8%	26.6%	28.4%	26.7%	27.9%	15.9%	43.9%	1.0%	100.0%	2.7	535	0.1	-15.4%
13-20/9/2011	1001	635	65.5%	2.1%	28.5%	30.6%	29.1%	23.7%	15.4%	39.1%	1.2%	100.0%	2.8	627	0.1	-8.5%
14-28/12/2011	1035	529	65.9%	1.4%	30.5%	32.0%	27.9%	25.8%	11.7%	37.5%	2.6%	100.0%	2.8	515	0.1	-5.6%
16-21/3/2012	1020	611	62.8%	4.0%	35.9%	39.9%	24.8%	23.9%	9.9%	33.8%	1.5%	100.0%	3.0	602	0.1	6.2%
19-25/6/2012	1048	530	69.6%	2.3%	25.2%	27.5%	25.7%	26.1%	18.6%	44.7%	2.2%	100.0%	2.7	519	0.1	-17.2%
18-27/9/2012	1037	569	67.8%	3.6%	27.2%	30.8%	27.1%	22.6%	14.4%	37.0%	5.1%	100.0%	2.8	540	0.1	-6.2%
18-28/12/2012	1013	643	65.7%	4.1%	30.8%	34.9%	27.8%	20.9%	11.9%	32.8%	4.5%	100.0%	2.9	610	0.1	2.1%
21-27/3/2013	1003	621	67.1%	3.8%	32.0%	35.7%	28.8%	22.9%	10.1%	33.0%	2.5%	100.0%	3.0	603	0.1	2.7%
13-19/6/2013	1040	568	68.0%	2.5%	25.8%	28.3%	28.3%	24.6%	16.0%	40.6%	2.8%	100.0%	2.7	552	0.1	-12.3%
23-26/9/2013	1013	586	63.8%	4.3%	33.3%	37.6%	24.5%	23.8%	12.0%	35.8%	2.1%	100.0%	2.9	572	0.1	1.8%
16-19/12/2013	1018	691	68.6%	2.7%	28.6%	31.3%	26.1%	24.9%	14.4%	39.3%	3.3%	100.0%	2.8	668	0.1	-8.0%
24-27/3/2014	1030	600	68.7%	5.3%	30.6%	36.0%	23.3%	23.0%	15.3%	38.3%	2.5%	100.0%	2.9	585	0.1	-2.3%
16-19/6/2014	1018	637	68.4%	5.3%	31.1%	36.5%	24.7%	22.3%	14.9%	37.2%	1.6%	100.0%	2.9	627	0.1	-0.7%
17-22/9/2014	1006	639	63.9%	6.3%	27.7%	33.9%	23.8%	23.6%	16.0%	39.6%	2.6%	100.0%	2.8	621	0.1	-5.7%	30/9/2014
17-22/12/2014	1021	686	68.0%	5.6%	32.1%	37.7%	25.8%	21.4%	13.6%	35.0%	1.4%	100.0%	2.9	677	0.1	2.7%	30/12/2014
16-19/3/2015	1010	553	69.1%	4.8%	28.0%	32.8%	26.0%	21.2%	19.0%	40.2%	1.0%	100.0%	2.8	548	0.1	-7.4%	31/3/2015
22-25/6/2015	1038	746	67.4%	7.9%	28.0%	35.8%	29.8%	19.7%	12.8%	32.5%	1.8%	100.0%	3.0	732	0.1	3.3%	29/6/2015
16-22/9/2015	1018	581	64.0%	4.7%	24.0%	28.7%	24.6%	27.4%	17.5%	44.9%	1.7%	100.0%	2.7	571	0.1	-16.2%	29/9/2015