調查日期
Date of survey 半年結調查次數
Number of Surveys(Half-yearly) 半年結樣本人數
Total Sample(Half-yearly) 半年結次樣本人數
Sub-sample(Half-yearly) 半年結回應率
Response Rate(Half-yearly) 非常滿意
Very positive 幾滿意
Quite positive 滿意
Positive 一半半
Half-half 幾唔滿意
Quite negative 非常唔滿意
Very negative 唔滿意
Negative 唔知/ 難講
DK/HS 總數
Total 平均量值*
Mean value* 基數
Base 樣本平均標準誤差
Standard Error of Mean 淨值
Net Value
7-12/1997 6 3181 3181 43.4% 1.6% 44.6% 46.3% 24.3% 15.2% 1.6% 16.8% 12.7% 100.0% 3.3 2767 0.1 29.5%
1-6/1998 7 3744 3744 48.4% 0.7% 20.5% 21.1% 25.6% 39.0% 8.0% 47.0% 6.3% 100.0% 2.6 3504 0.1 -25.9%
7-12/1998 7 3707 3707 45.7% 0.6% 16.3% 16.9% 23.1% 41.0% 13.8% 54.9% 5.2% 100.0% 2.4 3509 0.1 -38.0%
1-6/1999 6 3147 3147 49.9% 0.5% 22.1% 22.6% 27.3% 38.1% 8.0% 46.1% 4.1% 100.0% 2.7 3018 0.1 -23.5%
7-12/1999 6 3205 3205 48.2% 1.1% 22.3% 23.5% 27.7% 34.1% 10.4% 44.5% 4.4% 100.0% 2.7 3059 0.1 -21.0%
1-6/2000 6 4240 4240 53.9% 0.8% 23.0% 23.8% 28.8% 32.9% 9.7% 42.6% 4.8% 100.0% 2.7 4020 0.1 -18.8%
7-12/2000 3 3158 3158 53.7% 1.5% 19.3% 20.8% 23.5% 40.1% 10.7% 50.9% 4.9% 100.0% 2.6 2999 0.1 -30.1%
1-6/2001 3 3152 3152 58.8% 0.9% 22.5% 23.4% 27.1% 36.5% 8.2% 44.7% 4.9% 100.0% 2.7 2992 0.1 -21.3%
7-12/2001 3 3203 3203 67.7% 0.4% 12.8% 13.1% 21.5% 45.5% 15.1% 60.6% 4.7% 100.0% 2.3 3044 0.1 -47.4%
1-6/2002 3 3132 3132 64.1% 0.4% 14.1% 14.5% 23.6% 45.8% 10.8% 56.6% 5.3% 100.0% 2.4 2963 0.1 -42.1%
7-12/2002 3 3188 3188 67.3% 0.4% 12.3% 12.7% 18.6% 48.2% 15.4% 63.6% 5.1% 100.0% 2.3 3023 0.1 -50.9%
1-6/2003 3 3184 3184 67.6% 0.9% 10.5% 11.4% 17.4% 45.0% 22.1% 67.2% 4.0% 100.0% 2.2 3051 0.1 -55.8%
7-12/2003 2 2090 2090 64.6% 1.3% 12.8% 14.1% 19.3% 39.9% 23.9% 63.8% 3.0% 100.0% 2.2 2020 0.1 -49.7%
1-6/2004 2 2085 2085 63.3% 2.1% 18.9% 20.9% 30.9% 29.9% 15.4% 45.3% 2.9% 100.0% 2.6 2017 0.1 -24.4%
7-12/2004 2 2016 2016 62.0% 2.8% 22.8% 25.5% 30.0% 30.7% 11.8% 42.5% 2.2% 100.0% 2.7 1967 0.1 -17.0%
1-6/2005 2 2015 2015 65.9% 2.7% 27.1% 29.8% 32.8% 24.9% 9.6% 34.5% 3.0% 100.0% 2.9 1952 0.1 -4.7%
7-12/2005 2 2031 2031 63.8% 4.3% 42.7% 47.0% 32.6% 12.8% 3.1% 15.8% 4.7% 100.0% 3.3 1931 0.1 31.2%
1-6/2006 2 2022 2022 58.8% 5.2% 48.8% 54.0% 29.9% 10.7% 3.3% 14.0% 2.1% 100.0% 3.4 1980 0.1 40.0%
7-12/2006 2 2029 2029 61.2% 3.0% 42.6% 45.7% 35.4% 14.1% 3.8% 17.8% 1.1% 100.0% 3.3 2006 0.1 27.8%
1-6/2007 2 2013 2013 64.4% 6.1% 50.8% 56.9% 29.8% 9.4% 2.6% 12.1% 1.2% 100.0% 3.5 1987 0.1 44.8%
7-12/2007 2 2027 2027 65.8% 5.2% 50.6% 55.9% 25.5% 13.3% 3.7% 17.0% 1.6% 100.0% 3.4 1995 0.1 38.8%
1-6/2008 2 2029 2029 68.2% 4.0% 45.6% 49.6% 31.3% 13.1% 4.5% 17.6% 1.4% 100.0% 3.3 2000 0.1 32.1%
7-12/2008 2 2008 2008 67.7% 2.3% 26.3% 28.5% 34.4% 25.2% 9.3% 34.5% 2.5% 100.0% 2.9 1955 0.1 -6.0%
1-6/2009 2 2031 2031 67.1% 3.1% 26.6% 29.7% 34.5% 24.0% 10.6% 34.5% 1.3% 100.0% 2.9 2003 0.1 -4.8%
7-12/2009 2 2004 2004 67.9% 2.9% 33.8% 36.7% 31.6% 21.1% 9.5% 30.5% 1.1% 100.0% 3.0 1982 0.1 6.2%
1-6/2010 2 2021 2021 68.0% 4.6% 33.0% 37.6% 25.5% 24.7% 11.0% 35.7% 1.2% 100.0% 3.0 1997 0.1 1.9%
7-12/2010 2 2027 2027 66.3% 3.1% 33.3% 36.4% 30.8% 22.8% 8.5% 31.4% 1.4% 100.0% 3.0 1998 0.1 5.1%
1-6/2011 2 2042 1091 65.9% 2.3% 28.0% 30.3% 29.4% 27.0% 12.3% 39.4% 1.0% 100.0% 2.8 1064 0.1 -9.1%
7-12/2011 2 2036 1164 65.7% 1.8% 29.5% 31.3% 28.5% 24.7% 13.6% 38.3% 1.9% 100.0% 2.8 1142 0.1 -7.0%
1-6/2012 2 2068 1142 66.2% 3.2% 30.5% 33.7% 25.3% 25.0% 14.2% 39.2% 1.8% 100.0% 2.8 1121 0.1 -5.5%
7-12/2012 2 2050 1212 66.8% 3.8% 29.0% 32.9% 27.4% 21.7% 13.2% 34.9% 4.8% 100.0% 2.9 1150 0.1 -2.0%
1-6/2013 2 2043 1189 67.6% 3.1% 28.9% 32.0% 28.6% 23.7% 13.1% 36.8% 2.7% 100.0% 2.9 1155 0.1 -4.8%
7-12/2013 2 2031 1277 66.2% 3.5% 30.9% 34.4% 25.3% 24.3% 13.2% 37.5% 2.7% 100.0% 2.9 1240 0.1 -3.1%
1-6/2014 2 2048 1237 68.6% 5.3% 30.9% 36.2% 24.0% 22.6% 15.1% 37.7% 2.0% 100.0% 2.9 1212 0.1 -1.5%
7-12/2014 2 2027 1325 65.9% 5.9% 29.9% 35.8% 24.8% 22.5% 14.8% 37.3% 2.0% 100.0% 2.9 1212 0.1 -1.5%
1-6/2015 2 2048 1299 68.2% 6.3% 28.0% 34.3% 27.9% 20.5% 15.9% 36.4% 1.4% 100.0% 2.9 1280 0.1 -2.0%
7-12/2015 1 1018 581 64.0% 4.7% 24.0% 28.7% 24.6% 27.4% 17.5% 44.9% 1.7% 100.0% 2.7 571 0.1 -16.2%