調查日期
Date of survey 半年結調查次數
Number of Surveys(Half-yearly) 半年結樣本人數
Total Sample(Half-yearly) 半年結次樣本人數
Sub-sample(Half-yearly) 半年結回應率
Response Rate(Half-yearly) 非常滿意
Very positive 幾滿意
Quite positive 滿意
Positive 一半半
Half-half 幾唔滿意
Quite negative 非常唔滿意
Very negative 唔滿意
Negative 唔知/ 難講
DK/HS 總數
Total 平均量值*
Mean value* 基數
Base 樣本平均標準誤差
Standard Error of Mean 淨值
Net Value
7-12/1997 6 3181 3181 43.4% 0.6% 23.0% 23.6% 24.0% 32.4% 5.1% 37.4% 15.0% 100.0% 2.8 2693 0.1 -13.9%
1-6/1998 3 1553 1553 49.2% 0.9% 22.3% 23.2% 29.2% 33.1% 5.0% 38.1% 9.5% 100.0% 2.8 1403 0.1 -14.9%
7-12/1998 6 3148 3148 42.9% 0.8% 26.2% 27.0% 29.5% 30.0% 5.4% 35.4% 8.2% 100.0% 2.9 2878 0.1 -8.4%
1-6/1999 7 3681 3681 49.9% 0.5% 23.8% 24.3% 30.1% 31.5% 5.1% 36.6% 9.0% 100.0% 2.8 3325 0.1 -12.3%
7-12/1999 6 3205 3205 48.2% 1.3% 23.9% 25.3% 25.6% 30.6% 8.7% 39.4% 9.8% 100.0% 2.8 2881 0.1 -14.1%
1-6/2000 6 4240 4240 53.9% 0.9% 23.7% 24.6% 28.1% 28.8% 8.8% 37.5% 9.9% 100.0% 2.7 3796 0.1 -13.0%
7-12/2000 3 3158 3158 53.7% 1.1% 23.2% 24.3% 23.9% 30.1% 10.3% 40.4% 11.3% 100.0% 2.7 2781 0.1 -16.1%
1-6/2001 3 3152 3152 58.8% 1.0% 22.3% 23.3% 28.9% 29.6% 6.5% 36.1% 11.6% 100.0% 2.8 2768 0.1 -12.8%
7-12/2001 3 3203 3203 67.7% 0.8% 22.4% 23.3% 30.3% 28.6% 6.8% 35.4% 11.0% 100.0% 2.8 2843 0.1 -12.2%
1-6/2002 3 3132 3132 64.1% 0.8% 29.4% 30.3% 26.1% 27.5% 6.2% 33.7% 9.9% 100.0% 2.9 2818 0.1 -3.4%
7-12/2002 3 3188 3188 67.3% 1.2% 24.7% 25.8% 26.3% 29.0% 8.2% 37.2% 10.7% 100.0% 2.8 2835 0.1 -11.3%
1-6/2003 3 3184 3184 67.6% 1.5% 23.9% 25.4% 22.9% 30.2% 12.5% 42.7% 9.0% 100.0% 2.7 2889 0.1 -17.3%
7-12/2003 2 2090 2090 64.6% 2.0% 17.9% 19.9% 22.2% 32.5% 18.1% 50.6% 7.5% 100.0% 2.5 1922 0.1 -30.7%
1-6/2004 2 2085 2085 63.3% 2.1% 18.8% 20.9% 21.9% 30.2% 19.1% 49.3% 8.0% 100.0% 2.5 1907 0.1 -28.4%
7-12/2004 2 2016 2016 62.0% 3.3% 21.7% 25.0% 24.5% 29.7% 14.5% 44.1% 6.6% 100.0% 2.7 1874 0.1 -19.2%
1-6/2005 2 2015 2015 65.9% 3.8% 23.9% 27.7% 25.7% 27.4% 12.4% 39.7% 7.0% 100.0% 2.8 1866 0.1 -12.1%
7-12/2005 2 2031 2031 63.8% 4.8% 32.6% 37.4% 30.0% 19.2% 6.1% 25.3% 7.6% 100.0% 3.1 1868 0.1 12.1%
1-6/2006 2 2022 2022 58.8% 5.3% 32.1% 37.5% 29.6% 20.4% 7.0% 27.4% 5.5% 100.0% 3.1 1907 0.1 10.0%
7-12/2006 2 2029 2029 61.2% 3.3% 28.4% 31.7% 31.5% 22.7% 10.1% 32.8% 4.0% 100.0% 2.9 1947 0.1 -1.2%
1-6/2007 2 2013 2013 64.4% 4.5% 30.9% 35.5% 29.8% 20.9% 8.9% 29.8% 5.0% 100.0% 3.0 1904 0.1 5.7%
7-12/2007 2 2027 2027 65.8% 5.0% 29.8% 34.8% 27.5% 22.9% 8.8% 31.8% 6.0% 100.0% 3.0 1901 0.1 3.0%
1-6/2008 2 2029 2029 68.0% 5.0% 29.0% 34.0% 30.3% 21.4% 9.1% 30.5% 5.3% 100.0% 3.0 1919 0.1 3.6%
7-12/2008 2 2008 2008 67.7% 3.7% 26.7% 30.4% 29.4% 22.4% 11.0% 33.3% 6.9% 100.0% 2.9 1864 0.1 -2.9%
1-6/2009 2 2031 2031 67.1% 3.5% 26.5% 30.0% 28.7% 24.3% 12.7% 37.0% 4.4% 100.0% 2.8 1939 0.1 -7.0%
7-12/2009 2 2004 2004 67.9% 3.8% 26.3% 30.1% 24.1% 25.2% 16.4% 41.6% 4.2% 100.0% 2.7 1916 0.1 -11.5%
1-6/2010 2 2021 2021 68.0% 5.0% 25.8% 30.8% 20.0% 25.2% 19.0% 44.3% 4.9% 100.0% 2.7 1915 0.1 -13.4%
7-12/2010 2 2027 2027 66.3% 3.2% 28.5% 31.7% 27.1% 25.0% 11.9% 36.9% 4.3% 100.0% 2.9 1933 0.1 -5.2%
1-6/2011 2 2042 1232 65.9% 2.2% 24.0% 26.2% 25.4% 27.0% 17.9% 45.0% 3.4% 100.0% 2.6 1171 0.1 -18.8%
7-12/2011 2 2036 1124 65.7% 3.1% 20.8% 23.9% 20.3% 31.1% 18.7% 49.9% 6.0% 100.0% 2.6 1054 0.1 -25.9%
1-6/2012 2 2068 1205 66.2% 2.3% 23.1% 25.4% 22.4% 28.3% 19.8% 48.1% 4.1% 100.0% 2.6 1154 0.1 -22.7%
7-12/2012 2 2050 1224 66.8% 2.3% 19.2% 21.5% 21.7% 26.7% 22.5% 49.2% 7.6% 100.0% 2.5 1123 0.1 -27.7%
1-6/2013 2 2043 1318 67.6% 2.4% 21.2% 23.6% 20.5% 26.1% 24.0% 50.1% 5.8% 100.0% 2.5 1238 0.1 -26.5%
7-12/2013 2 2031 1130 66.2% 2.9% 23.5% 26.4% 17.5% 27.9% 22.0% 49.9% 6.1% 100.0% 2.5 1058 0.1 -23.5%
1-6/2014 2 2048 1243 68.6% 4.0% 19.5% 23.5% 18.5% 26.4% 24.8% 51.2% 6.7% 100.0% 2.5 1157 0.1 -27.7%
7-12/2014 2 2027 1239 65.9% 4.9% 22.1% 27.0% 17.1% 23.5% 27.2% 50.7% 5.2% 100.0% 2.5 1170 0.1 -23.7%
1-6/2015 2 2048 1187 68.2% 6.2% 18.7% 24.9% 20.2% 21.1% 28.5% 49.5% 5.4% 100.0% 2.5 1123 0.1 -24.6%
7-12/2015 1 1018 648 64.0% 3.8% 16.5% 20.4% 20.4% 23.6% 29.2% 52.8% 6.5% 100.0% 2.4 605 0.1 -32.4%