調查日期<br>Date of survey	樣本人數<br>Total Sample	次樣本人數<br>Sub-sample	回應率<br>Response Rate	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br>Net Value
29-30/7/1997	564	564	39.7%	1.1%	43.9%	45.0%	19.7%	10.9%	1.4%	12.3%	23.1%	100.0%	3.4	432	0.1	32.7%
26-27/8/1997	532	532	42.4%	1.7%	49.6%	51.3%	21.0%	8.9%	0.4%	9.3%	18.3%	100.0%	3.5	432	0.1	42.0%
23-24/9/1997	512	512	41.6%	4.1%	53.2%	57.3%	19.6%	7.9%	0.6%	8.5%	14.5%	100.0%	3.6	437	0.1	48.8%
28-29/10/1997	536	536	44.5%	2.2%	51.8%	54.0%	22.6%	9.2%	0.6%	9.8%	13.7%	100.0%	3.5	462	0.1	44.2%
11/11/1997	518	518	47.6%	3.2%	49.2%	52.4%	24.0%	9.6%	0.6%	10.2%	13.5%	100.0%	3.5	447	0.1	42.2%
2-3/12/1997	519	519	44.7%	2.3%	48.4%	50.7%	20.0%	9.4%	1.5%	10.9%	18.3%	100.0%	3.5	424	0.1	39.8%
12-13/1/1998	523	523	49.9%	4.4%	42.1%	46.5%	22.7%	10.3%	1.5%	11.8%	19.0%	100.0%	3.5	422	0.1	34.7%
2-3/2/1998	512	512	50.4%	2.5%	43.4%	45.9%	24.4%	10.5%	1.2%	11.7%	18.0%	100.0%	3.4	420	0.1	34.2%
23/6/1998	518	518	47.4%	1.7%	46.3%	48.0%	19.4%	9.7%	1.0%	10.7%	22.0%	100.0%	3.5	404	0.1	37.3%
14/7/1998	542	542	44.5%	3.1%	46.5%	49.6%	18.2%	10.7%	2.6%	13.3%	18.9%	100.0%	3.5	439	0.1	36.3%
4/8/1998	514	514	38.8%	3.0%	47.7%	50.7%	23.5%	12.6%	2.2%	14.8%	11.0%	100.0%	3.4	457	0.1	35.9%
8-9/9/1998	528	528	45.5%	3.2%	45.0%	48.2%	20.2%	11.6%	1.7%	13.3%	18.2%	100.0%	3.4	430	0.1	34.9%
8-9/10/1998	521	521	40.3%	3.7%	52.6%	56.3%	23.7%	8.3%	0.6%	8.9%	11.1%	100.0%	3.6	460	0.1	47.4%
10/11/1998	524	524	44.0%	2.7%	46.3%	49.0%	22.9%	11.7%	1.6%	13.3%	14.8%	100.0%	3.4	445	0.1	35.7%
1-2/12/1998	519	519	44.1%	3.9%	44.9%	48.8%	21.6%	16.0%	2.1%	18.1%	11.5%	100.0%	3.4	455	0.1	30.7%
14-15/1/1999	523	523	47.1%	3.2%	45.8%	49.0%	22.0%	12.1%	1.3%	13.4%	15.5%	100.0%	3.4	442	0.1	35.6%
1/2/1999	529	529	53.0%	5.9%	45.1%	51.0%	19.3%	13.5%	2.1%	15.6%	14.1%	100.0%	3.5	450	0.1	35.4%
9/3/1999	522	522	50.8%	3.1%	37.4%	40.5%	26.2%	17.4%	1.3%	18.7%	14.7%	100.0%	3.3	445	0.1	21.8%
7-8/4/1999	532	532	52.3%	1.0%	43.4%	44.4%	23.7%	16.5%	2.3%	18.8%	13.2%	100.0%	3.3	459	0.1	25.6%
11/5/1999	506	506	46.7%	2.4%	45.3%	47.7%	26.3%	14.2%	1.6%	15.8%	10.2%	100.0%	3.4	454	0.1	31.9%
1/6/1999	535	535	49.3%	2.4%	48.6%	51.0%	23.4%	13.3%	1.7%	15.0%	10.5%	100.0%	3.4	478	0.1	36.0%
9/7/1999	536	536	51.3%	5.0%	37.9%	42.9%	23.0%	14.4%	4.5%	18.9%	15.1%	100.0%	3.3	453	0.1	24.0%
2/8/1999	523	523	47.1%	2.3%	41.7%	44.0%	24.1%	17.4%	2.9%	20.3%	11.5%	100.0%	3.3	462	0.1	23.7%
10-13/9/1999	576	576	45.2%	1.4%	41.3%	42.7%	20.7%	16.8%	2.9%	19.7%	16.9%	100.0%	3.3	477	0.1	23.0%
11-16/10/1999	520	520	47.5%	2.3%	39.5%	41.8%	23.5%	17.2%	6.0%	23.2%	11.4%	100.0%	3.2	456	0.1	18.6%
3-11/11/1999	538	538	50.4%	2.4%	37.5%	39.9%	25.6%	16.5%	2.4%	18.9%	15.5%	100.0%	3.2	451	0.1	21.0%
6/12/1999	512	512	47.5%	5.3%	40.7%	46.0%	23.4%	18.0%	3.3%	21.3%	9.3%	100.0%	3.3	462	0.1	24.7%
11-12/1/2000	519	519	53.6%	2.3%	33.9%	36.2%	26.3%	17.0%	3.3%	20.3%	17.1%	100.0%	3.2	425	0.1	15.9%
1-2/2/2000	566	566	49.6%	4.6%	34.6%	39.2%	24.3%	17.6%	5.7%	23.3%	13.3%	100.0%	3.2	489	0.1	15.9%
2-3/3/2000	520	520	62.1%	2.2%	45.9%	48.1%	20.2%	11.8%	2.8%	14.6%	17.2%	100.0%	3.4	431	0.1	33.5%
3/4/2000	540	540	61.9%	3.6%	43.5%	47.1%	21.8%	14.1%	3.0%	17.1%	13.9%	100.0%	3.4	463	0.1	30.0%
18-22/5/2000	1040	1040	51.2%	3.0%	37.1%	40.1%	24.2%	16.5%	4.7%	21.2%	14.6%	100.0%	3.2	880	0.1	18.9%
2-5/6/2000	1055	1055	44.8%	1.7%	34.7%	36.4%	25.0%	16.7%	5.5%	22.2%	16.4%	100.0%	3.1	877	0.1	14.2%
6-11/7/2000	1058	1058	53.3%	4.0%	38.5%	42.5%	18.8%	15.0%	4.7%	19.7%	19.0%	100.0%	3.3	852	0.1	22.8%
14-18/9/2000	1062	1062	60.7%	2.9%	36.4%	39.3%	20.8%	18.3%	3.3%	21.6%	18.1%	100.0%	3.2	866	0.1	17.7%
14-16/11/2000	1038	1038	47.2%	5.8%	37.4%	43.2%	20.9%	15.6%	4.6%	20.2%	15.7%	100.0%	3.3	870	0.1	23.0%
17-19/1/2001	1046	1046	53.7%	3.7%	39.3%	43.0%	24.1%	15.3%	2.7%	18.0%	15.0%	100.0%	3.3	885	0.1	25.0%
5-19/3/2001	1024	1024	57.0%	3.3%	40.8%	44.1%	21.9%	16.1%	3.4%	19.5%	14.5%	100.0%	3.3	869	0.1	24.6%
19-23/5/2001	1082	1082	65.6%	2.7%	41.0%	43.7%	24.6%	14.6%	3.5%	18.1%	13.6%	100.0%	3.3	933	0.1	25.6%
3-9/7/2001	1051	1051	78.6%	2.3%	36.3%	38.6%	25.0%	18.5%	3.9%	22.4%	14.0%	100.0%	3.2	899	0.1	16.2%
3-7/9/2001	1056	1056	60.6%	3.6%	36.4%	40.0%	28.7%	12.8%	3.7%	16.5%	14.7%	100.0%	3.3	896	0.1	23.5%
1-5/11/2001	1096	1096	63.9%	3.7%	41.2%	44.9%	21.6%	14.0%	3.8%	17.8%	15.8%	100.0%	3.3	918	0.1	27.1%
2-6/1/2002	1046	1046	65.6%	5.3%	48.5%	53.8%	22.9%	9.0%	1.9%	10.9%	12.2%	100.0%	3.5	917	0.1	42.9%
1-5/3/2002	1017	1017	61.3%	5.2%	48.8%	54.0%	18.7%	13.3%	1.9%	15.2%	12.2%	100.0%	3.5	891	0.1	38.8%
2-7/5/2002	1069	1069	65.4%	5.0%	49.3%	54.3%	18.3%	12.1%	1.6%	13.7%	13.7%	100.0%	3.5	919	0.1	40.6%
2-3/7/2002	1068	1068	67.7%	6.9%	52.5%	59.4%	14.3%	10.0%	1.4%	11.4%	14.9%	100.0%	3.6	907	0.1	48.0%
12-17/9/2002	1062	1062	69.0%	3.0%	42.1%	45.1%	24.9%	12.3%	2.9%	15.2%	14.8%	100.0%	3.4	900	0.1	29.9%
13-20/11/2002	1058	1058	65.2%	8.7%	43.5%	52.2%	19.1%	10.8%	3.4%	14.2%	14.6%	100.0%	3.5	894	0.1	38.0%
20-23/1/2003	1049	1049	66.2%	5.0%	42.2%	47.2%	20.3%	13.3%	4.2%	17.5%	15.0%	100.0%	3.4	884	0.1	29.7%
17-19/3/2003	1068	1068	71.5%	4.4%	44.1%	48.5%	19.5%	13.9%	4.5%	18.4%	13.5%	100.0%	3.3	913	0.1	30.1%
15-20/5/2003	1067	1067	65.1%	6.3%	42.7%	49.0%	23.1%	13.7%	4.3%	18.0%	10.0%	100.0%	3.4	959	0.1	31.0%
14-16/7/2003	1073	1073	69.2%	3.8%	35.3%	39.1%	18.4%	20.7%	7.7%	28.4%	14.1%	100.0%	3.1	917	0.1	10.7%
19-22/10/2003	1017	1017	60.0%	7.3%	44.3%	51.6%	24.5%	11.1%	4.5%	15.6%	8.3%	100.0%	3.4	931	0.1	36.0%
26-29/1/2004	1056	1056	65.4%	4.7%	37.1%	41.8%	30.0%	14.4%	5.1%	19.5%	8.6%	100.0%	3.2	957	0.1	22.3%
19-22/4/2004	1029	1029	61.1%	6.9%	31.5%	38.4%	20.8%	19.9%	12.0%	31.9%	8.8%	100.0%	3.0	931	0.1	6.5%
26-29/7/2004	1005	1005	60.6%	6.9%	31.4%	38.3%	22.9%	19.5%	10.0%	29.5%	9.3%	100.0%	3.1	907	0.1	8.8%
18-21/10/2004	1011	1011	63.3%	8.7%	39.5%	48.2%	24.4%	14.4%	4.7%	19.1%	8.5%	100.0%	3.4	917	0.1	29.1%
24-25/1/2005	1003	1003	65.0%	7.8%	32.8%	40.6%	23.4%	19.3%	7.4%	26.7%	9.3%	100.0%	3.2	902	0.1	13.9%
18-21/4/2005	1012	1012	66.7%	6.1%	42.8%	48.9%	23.2%	15.8%	4.5%	20.3%	7.6%	100.0%	3.3	933	0.1	28.6%
25-29/7/2005	1014	1014	64.0%	9.0%	48.2%	57.2%	22.4%	8.8%	1.8%	10.6%	9.8%	100.0%	3.6	912	0.1	46.6%
25-29/10/2005	1017	1017	63.5%	11.5%	58.0%	69.5%	17.9%	5.5%	0.8%	6.3%	6.3%	100.0%	3.8	952	0.1	63.2%
13-17/3/2006	1010	1010	59.4%	10.1%	54.6%	64.7%	20.3%	7.0%	1.6%	8.6%	6.5%	100.0%	3.7	941	0.1	56.1%
19-21/6/2006	1012	1012	58.2%	12.1%	53.8%	65.9%	20.6%	5.7%	1.9%	7.6%	5.9%	100.0%	3.7	952	0.1	58.3%
14-20/9/2006	1013	1013	58.4%	10.0%	47.8%	57.9%	25.1%	8.8%	2.1%	10.8%	6.2%	100.0%	3.6	950	0.1	47.0%
18-20/12/2006	1016	1016	64.1%	8.6%	49.4%	58.0%	24.3%	7.9%	4.0%	11.9%	5.7%	100.0%	3.5	955	0.1	46.1%
19-21/3/2007	1007	1007	63.6%	12.7%	54.3%	67.0%	20.4%	6.0%	1.8%	7.8%	4.8%	100.0%	3.7	955	0.1	59.2%
15-21/6/2007	1006	1006	65.2%	13.6%	51.0%	64.6%	20.4%	6.7%	1.6%	8.4%	6.6%	100.0%	3.7	935	0.1	56.2%
17-21/9/2007	1008	1008	65.5%	12.5%	57.8%	70.2%	16.0%	6.8%	1.9%	8.7%	5.1%	100.0%	3.8	955	0.1	61.6%
19-24/12/2007	1019	1019	66.2%	8.4%	51.2%	59.6%	20.4%	8.9%	4.2%	13.1%	6.8%	100.0%	3.5	948	0.1	46.5%
18-20/3/2008	1026	1026	65.7%	10.0%	54.1%	64.1%	23.3%	6.1%	2.2%	8.3%	4.3%	100.0%	3.7	981	0.1	55.8%
18-20/6/2008	1003	1003	70.3%	10.1%	54.8%	64.9%	20.5%	7.6%	2.0%	9.6%	5.0%	100.0%	3.7	952	0.1	55.3%
17-19/9/2008	1003	1003	63.6%	9.4%	45.4%	54.8%	24.0%	10.0%	4.0%	13.9%	7.2%	100.0%	3.5	927	0.1	40.8%
16-18/12/2008	1005	1005	71.7%	9.9%	48.2%	58.1%	21.0%	8.8%	3.1%	11.9%	9.0%	100.0%	3.6	910	0.1	46.2%
9-11/3/2009	1019	1019	65.2%	6.6%	51.4%	58.0%	23.2%	10.1%	3.1%	13.2%	5.6%	100.0%	3.5	959	0.1	44.8%
16-21/6/2009	1012	1012	69.0%	8.0%	48.1%	56.0%	23.3%	9.9%	4.6%	14.6%	6.1%	100.0%	3.5	951	0.1	41.5%
14-17/9/2009	1004	1004	65.4%	8.3%	41.9%	50.1%	25.1%	13.8%	5.8%	19.6%	5.1%	100.0%	3.3	952	0.1	30.5%
14-17/12/2009	1000	1000	70.5%	9.5%	50.0%	59.5%	21.9%	9.2%	4.7%	13.9%	4.6%	100.0%	3.5	954	0.1	45.6%
23-25/3/2010	1012	1012	69.3%	8.8%	41.4%	50.2%	22.0%	15.5%	6.6%	22.2%	5.6%	100.0%	3.3	954	0.1	28.0%
18-22/6/2010	1009	1009	66.7%	8.5%	40.3%	48.8%	15.7%	18.6%	9.5%	28.1%	7.3%	100.0%	3.2	930	0.1	20.7%
18-24/9/2010	1010	1010	66.2%	7.6%	49.0%	56.6%	25.5%	10.1%	2.8%	12.9%	5.0%	100.0%	3.5	957	0.1	43.7%
17-22/12/2010	1017	1017	66.4%	6.8%	45.5%	52.3%	21.1%	12.9%	5.8%	18.7%	7.8%	100.0%	3.4	935	0.1	33.6%
14-23/3/2011	1006	609	63.1%	6.5%	40.0%	46.5%	29.8%	13.5%	5.3%	18.7%	5.0%	100.0%	3.3	563	0.1	27.8%
23-29/6/2011	1036	575	68.7%	4.0%	35.1%	39.1%	27.1%	17.0%	8.1%	25.0%	8.7%	100.0%	3.1	524	0.1	14.1%
13-20/9/2011	1001	628	65.5%	3.4%	35.5%	38.9%	25.5%	21.0%	6.9%	28.0%	7.7%	100.0%	3.1	580	0.1	10.9%
14-28/12/2011	1035	504	65.9%	2.4%	43.2%	45.6%	19.7%	20.4%	5.4%	25.8%	9.0%	100.0%	3.2	459	0.1	19.8%
16-21/3/2012	1020	557	62.8%	4.1%	39.7%	43.8%	25.9%	15.3%	8.7%	24.1%	6.2%	100.0%	3.2	522	0.1	19.7%
19-25/6/2012	1048	512	69.6%	3.4%	37.1%	40.5%	25.9%	16.7%	10.0%	26.7%	6.9%	100.0%	3.1	477	0.1	13.8%
18-27/9/2012	1037	691	67.8%	4.2%	28.2%	32.4%	22.0%	20.9%	13.1%	34.0%	11.5%	100.0%	2.9	609	0.1	-1.6%
18-28/12/2012	1013	633	65.7%	3.8%	32.7%	36.5%	23.4%	18.9%	9.6%	28.5%	11.6%	100.0%	3.0	559	0.1	8.0%
21-27/3/2013	1003	645	67.1%	5.2%	38.3%	43.5%	24.6%	17.7%	7.5%	25.1%	6.7%	100.0%	3.2	600	0.1	18.4%
13-19/6/2013	1040	651	68.0%	6.8%	32.5%	39.2%	21.8%	19.3%	10.7%	30.0%	9.0%	100.0%	3.1	590	0.1	9.2%
23-26/9/2013	1013	573	63.8%	7.1%	37.3%	44.4%	18.6%	16.2%	9.6%	25.8%	11.1%	100.0%	3.2	507	0.1	18.6%
16-19/12/2013	1018	545	68.6%	6.2%	34.5%	40.7%	17.8%	18.5%	13.1%	31.6%	9.8%	100.0%	3.0	489	0.1	9.1%
24-27/3/2014	1030	567	68.7%	8.6%	32.7%	41.3%	18.0%	20.6%	12.5%	33.0%	7.6%	100.0%	3.0	523	0.1	8.3%
16-19/6/2014	1018	655	68.4%	8.0%	28.6%	36.6%	17.6%	21.7%	16.0%	37.7%	8.2%	100.0%	2.9	599	0.1	-1.2%
17-22/9/2014	1006	636	63.9%	6.6%	27.7%	34.3%	19.5%	18.5%	18.5%	37.0%	9.2%	100.0%	2.8	574	0.1	-2.7%
17-22/12/2014	1021	659	68.0%	9.2%	33.1%	42.3%	17.6%	19.3%	14.1%	33.4%	6.7%	100.0%	3.0	615	0.1	8.9%
16-19/3/2015	1010	578	69.1%	8.7%	30.2%	38.9%	19.0%	18.5%	17.3%	35.9%	6.3%	100.0%	2.9	542	0.1	3.0%
22-25/6/2015	1038	628	67.4%	8.5%	28.3%	36.8%	19.5%	19.7%	16.2%	36.0%	7.8%	100.0%	2.9	579	0.1	0.8%
16-22/9/2015	1018	544	64.0%	6.6%	26.7%	33.4%	19.1%	16.4%	25.7%	42.0%	5.5%	100.0%	2.7	512	0.1	-8.6%