調查日期
Date of survey 半年結調查次數
Number of Surveys(Half-yearly) 半年結樣本人數
Total Sample(Half-yearly) 半年結次樣本人數
Sub-sample(Half-yearly) 半年結回應率
Response Rate(Half-yearly) 非常滿意
Very positive 幾滿意
Quite positive 滿意
Positive 一半半
Half-half 幾唔滿意
Quite negative 非常唔滿意
Very negative 唔滿意
Negative 唔知/ 難講
DK/HS 總數
Total 平均量值*
Mean value* 基數
Base 樣本平均標準誤差
Standard Error of Mean 淨值
Net Value
7-12/1997 6 3181 3181 43.4% 2.4% 49.4% 51.8% 21.2% 9.3% 0.9% 10.2% 16.9% 100.0% 3.5 2634 0.1 41.6%
1-6/1998 3 1553 1553 49.2% 2.9% 43.9% 46.8% 22.2% 10.2% 1.2% 11.4% 19.7% 100.0% 3.5 1246 0.1 35.4%
7-12/1998 6 3148 3148 42.9% 3.3% 47.2% 50.4% 21.7% 11.8% 1.8% 13.6% 14.3% 100.0% 3.4 2687 0.1 36.8%
1-6/1999 6 3147 3147 49.9% 3.0% 44.3% 47.3% 23.5% 14.5% 1.7% 16.2% 13.0% 100.0% 3.4 2728 0.1 31.1%
7-12/1999 6 3205 3205 48.2% 3.1% 39.8% 42.9% 23.4% 16.7% 3.7% 20.4% 13.3% 100.0% 3.3 2761 0.1 22.5%
1-6/2000 6 4240 4240 53.9% 2.9% 38.3% 41.2% 23.6% 15.6% 4.2% 19.8% 15.4% 100.0% 3.2 3565 0.1 21.4%
7-12/2000 3 3158 3158 53.7% 4.2% 37.4% 41.7% 20.2% 16.3% 4.2% 20.5% 17.6% 100.0% 3.3 2588 0.1 21.2%
1-6/2001 3 3152 3152 58.8% 3.2% 40.4% 43.6% 23.5% 15.3% 3.2% 18.5% 14.4% 100.0% 3.3 2687 0.1 25.1%
7-12/2001 3 3203 3203 67.7% 3.2% 38.0% 41.2% 25.1% 15.1% 3.8% 18.9% 14.8% 100.0% 3.3 2713 0.1 22.3%
1-6/2002 3 3132 3132 64.1% 5.2% 48.9% 54.0% 20.0% 11.5% 1.8% 13.3% 12.7% 100.0% 3.5 2727 0.1 40.8%
7-12/2002 3 3188 3188 67.3% 6.2% 46.0% 52.2% 19.4% 11.0% 2.6% 13.6% 14.8% 100.0% 3.5 2701 0.1 38.6%
1-6/2003 3 3184 3184 67.6% 5.2% 43.0% 48.2% 21.0% 13.6% 4.3% 18.0% 12.8% 100.0% 3.4 2756 0.1 30.3%
7-12/2003 2 2090 2090 64.6% 5.6% 39.8% 45.4% 21.5% 15.9% 6.1% 22.0% 11.2% 100.0% 3.3 1847 0.1 23.4%
1-6/2004 2 2085 2085 63.3% 5.8% 34.3% 40.1% 25.4% 17.2% 8.6% 25.7% 8.7% 100.0% 3.1 1888 0.1 14.4%
7-12/2004 2 2016 2016 62.0% 7.8% 35.5% 43.3% 23.7% 17.0% 7.4% 24.3% 8.9% 100.0% 3.2 1824 0.1 19.0%
1-6/2005 2 2015 2015 65.9% 7.0% 37.8% 44.8% 23.3% 17.6% 6.0% 23.5% 8.5% 100.0% 3.2 1834 0.1 21.3%
7-12/2005 2 2031 2031 63.8% 10.3% 53.1% 63.4% 20.2% 7.2% 1.3% 8.5% 8.1% 100.0% 3.7 1864 0.1 54.9%
1-6/2006 2 2022 2022 58.8% 11.1% 54.2% 65.3% 20.5% 6.4% 1.7% 8.1% 6.2% 100.0% 3.7 1893 0.1 57.2%
7-12/2006 2 2029 2029 61.2% 9.3% 48.6% 57.9% 24.7% 8.3% 3.0% 11.4% 6.0% 100.0% 3.6 1905 0.1 46.6%
1-6/2007 2 2013 2013 64.4% 13.2% 52.7% 65.8% 20.4% 6.4% 1.7% 8.1% 5.7% 100.0% 3.7 1890 0.1 57.7%
7-12/2007 2 2027 2027 65.8% 10.4% 54.5% 64.9% 18.2% 7.9% 3.0% 10.9% 6.0% 100.0% 3.7 1903 0.1 54.0%
1-6/2008 2 2029 2029 68.0% 10.1% 54.4% 64.5% 21.9% 6.9% 2.1% 9.0% 4.7% 100.0% 3.7 1933 0.1 55.5%
7-12/2008 2 2008 2008 67.7% 9.7% 46.8% 56.4% 22.5% 9.4% 3.5% 12.9% 8.1% 100.0% 3.5 1837 0.1 43.5%
1-6/2009 2 2031 2031 67.1% 7.3% 49.7% 57.0% 23.2% 10.0% 3.9% 13.9% 5.8% 100.0% 3.5 1909 0.1 43.1%
7-12/2009 2 2004 2004 67.9% 8.9% 45.9% 54.8% 23.5% 11.5% 5.2% 16.8% 4.9% 100.0% 3.4 1905 0.1 38.1%
1-6/2010 2 2021 2021 68.0% 8.7% 40.8% 49.5% 18.9% 17.1% 8.1% 25.2% 6.5% 100.0% 3.3 1885 0.1 24.3%
7-12/2010 2 2027 2027 66.3% 7.2% 47.3% 54.4% 23.3% 11.5% 4.3% 15.8% 6.4% 100.0% 3.4 1892 0.1 38.6%
1-6/2011 2 2042 1184 65.9% 5.3% 37.6% 42.8% 28.4% 15.2% 6.7% 21.9% 6.8% 100.0% 3.2 1087 0.1 21.0%
7-12/2011 2 2036 1132 65.7% 2.9% 39.3% 42.2% 22.6% 20.7% 6.2% 26.9% 8.3% 100.0% 3.1 1039 0.1 15.3%
1-6/2012 2 2068 1069 66.2% 3.7% 38.4% 42.2% 25.9% 16.0% 9.4% 25.4% 6.5% 100.0% 3.1 999 0.1 16.8%
7-12/2012 2 2085 1324 66.8% 4.0% 30.5% 34.5% 22.7% 19.9% 11.3% 31.3% 11.6% 100.0% 2.9 1168 0.1 3.2%
1-6/2013 2 2043 1296 67.6% 6.0% 35.4% 41.4% 23.2% 18.5% 9.1% 27.6% 7.9% 100.0% 3.1 1191 0.1 13.8%
7-12/2013 2 2031 1119 66.2% 6.7% 35.9% 42.6% 18.2% 17.4% 11.4% 28.7% 10.5% 100.0% 3.1 996 0.1 13.8%
1-6/2014 2 2048 1222 68.6% 8.3% 30.6% 38.9% 17.8% 21.1% 14.3% 35.4% 7.9% 100.0% 3.0 1122 0.1 3.5%
7-12/2014 2 2027 1295 65.9% 7.9% 30.4% 38.3% 18.5% 18.9% 16.3% 35.2% 7.9% 100.0% 2.9 1189 0.1 3.1%
1-6/2015 2 2048 1206 68.2% 8.6% 29.3% 37.8% 19.2% 19.1% 16.8% 35.9% 7.0% 100.0% 2.9 1120 0.1 1.9%
7-12/2015 1 1018 544 64.0% 6.6% 26.7% 33.4% 19.1% 16.4% 25.7% 42.0% 5.5% 100.0% 2.7 512 0.1 -8.6%