調查日期
Date of Survey 樣本人數
Total Sample 回應率
Response rate 非常滿意
Very satisfied 幾滿意
Quite satisfied 滿意
Satisfied 一半半
Half-half 幾唔滿意
Not quite satisfied 非常不滿
Very dissatisfied 唔滿意
Dissatisfied 唔知/難講
DK/HS 合計
Total 平均量值*
Mean value* 基數
Base 樣樣本平均標準誤差
Standard Error of Mean 淨值
Net Value
28-30/12/1993 600 55.0% 10.6% 59.0% 69.7% 20.0% 6.2% 0.6% 6.8% 3.5% 100.0% - - - 62.8%
19-21/1/1994 513 56.5% 8.5% 59.9% 68.4% 22.3% 5.3% 0.2% 5.5% 3.9% 100.0% - - - 62.9%
14-15/3/1994 500 63.3% 8.0% 58.9% 67.0% 22.6% 4.2% 0.4% 4.5% 5.9% 100.0% - - - 62.4%
31/5-1/6/1994 538 59.1% 10.1% 55.4% 65.5% 18.5% 11.6% 0.6% 12.2% 3.7% 100.0% - - - 53.4%
1-3/8/1994 569 50.2% 6.0% 62.8% 68.8% 20.9% 7.4% 0.5% 7.9% 2.4% 100.0% - - - 60.9%
3-4/10/1994 516 52.8% 6.8% 64.8% 71.6% 19.2% 6.0% 0.2% 6.2% 3.0% 100.0% - - - 65.5%
15-24/11/1994 521 57.3% 5.4% 64.8% 70.1% 19.3% 8.2% 0.8% 9.0% 1.6% 100.0% - - - 61.1%
27/1-3/2/1995 517 51.1% 6.7% 54.4% 61.1% 28.9% 5.9% 1.0% 6.9% 3.2% 100.0% - - - 54.2%
5-10/4/1995 550 52.6% 10.5% 57.2% 67.7% 17.9% 7.7% 0.9% 8.6% 5.8% 100.0% - - - 59.1%
23-26/6/1995 577 52.1% 5.5% 57.4% 62.9% 23.1% 8.7% 1.1% 9.9% 4.1% 100.0% - - - 53.0%
31/7-1/8/1995 602 55.7% 3.4% 60.4% 63.8% 23.0% 6.9% 0.9% 7.8% 5.5% 100.0% - - - 56.0%
4-5/10/1995 518 57.1% 5.0% 61.3% 66.3% 17.1% 10.2% 1.6% 11.9% 4.8% 100.0% - - - 54.4%
4-7/12/1995 520 51.4% 4.8% 56.4% 61.2% 24.6% 8.7% 0.4% 9.1% 5.1% 100.0% - - - 52.2%
8-9/2/1996 556 61.4% 8.5% 63.9% 72.4% 19.8% 4.4% 0.4% 4.8% 3.1% 100.0% - - - 67.6%
2-3/4/1996 526 57.1% 5.4% 59.8% 65.2% 22.3% 8.0% 0.4% 8.4% 4.1% 100.0% - - - 56.8%
5-6/6/1996 563 48.5% 8.5% 58.8% 67.3% 20.8% 6.4% 0.6% 7.1% 4.8% 100.0% - - - 60.2%
6/8/1996 502 43.0% 4.7% 60.3% 65.0% 21.3% 7.9% 0.2% 8.1% 5.6% 100.0% - - - 56.9%
8/10/1996 521 43.9% 6.1% 70.2% 76.4% 15.2% 6.5% 0.4% 6.9% 1.5% 100.0% - - - 69.5%
3-4/12/1996 555 45.5% 4.1% 63.8% 67.9% 19.1% 7.8% 0.7% 8.5% 4.5% 100.0% - - - 59.4%
3-4/2/1997 536 45.6% 4.7% 66.4% 71.1% 18.5% 7.4% 0.0% 7.4% 3.1% 100.0% - - - 63.7%
10-15/4/1997 525 42.3% 8.4% 66.0% 74.4% 17.7% 3.8% 0.0% 3.8% 4.2% 100.0% 3.8 503 0.1 70.6%
5-6/6/1997 544 40.4% 7.3% 64.0% 71.4% 15.1% 9.9% 0.2% 10.1% 3.5% 100.0% - - - 61.3%
23-25/10/2000 1031 60.3% 3.3% 58.0% 61.2% 26.4% 6.3% 0.5% 6.8% 5.5% 100.0% 3.6 971 0.1 54.5%
18- 30/4/2001 1082 73.1% 2.8% 59.8% 62.5% 29.7% 3.6% 0.6% 4.2% 3.5% 100.0% 3.6 545 0.1 58.3%
5-8/10/2001 1051 63.5% 4.4% 63.1% 67.5% 24.4% 4.4% 0.2% 4.6% 3.5% 100.0% 3.7 1015 0.1 63.0%
2-8/4/2002 1017 63.5% 4.9% 61.9% 66.8% 24.4% 3.4% 0.3% 3.8% 5.1% 100.0% 3.7 959 0.1 63.0%
13-16/10/2002 1028 63.0% 2.9% 63.2% 66.1% 22.8% 5.3% 0.7% 6.0% 5.1% 100.0% 3.7 975 0.1 60.1%
16-23/4/2003 1021 68.9% 8.2% 65.9% 74.1% 17.5% 3.6% 0.5% 4.1% 4.2% 100.0% 3.8 977 0.1 70.0%
8-11/10/2003 1004 60.8% 10.5% 60.7% 71.2% 21.8% 3.7% 0.3% 3.9% 3.1% 100.0% 3.8 969 0.1 67.2%
13-16/4/2004 1022 64.4% 11.6% 60.3% 71.9% 22.4% 2.5% 0.9% 3.3% 2.4% 100.0% 3.8 994 0.1 68.5%
11-14/10/2004 1010 63.6% 12.9% 57.4% 70.3% 22.2% 4.7% 0.4% 5.2% 2.4% 100.0% 3.8 984 0.1 65.1%
18-21/4/2005 1012 66.7% 12.5% 62.0% 74.6% 18.9% 3.0% 0.7% 3.7% 2.9% 100.0% 3.9 983 0.1 70.9%
17-21/10/2005 1009 65.6% 14.8% 56.6% 71.5% 20.2% 4.5% 0.8% 5.2% 3.1% 100.0% 3.8 978 0.1 66.2%
18-21/4/2006 1015 59.5% 9.6% 64.1% 73.7% 22.6% 2.1% 0.1% 2.2% 1.5% 100.0% 3.8 1000 0.1 71.5%
23-27/10/2006 1010 59.9% 12.4% 61.3% 73.7% 20.2% 2.8% 0.6% 3.5% 2.7% 100.0% 3.8 983 0.1 70.2%
8-12/6/2007 1016 69.5% 11.0% 64.6% 75.6% 19.2% 3.0% 0.4% 3.4% 1.8% 100.0% 3.8 994 0.1 72.3%
9-11/4/2008 1011 68.6% 10.5% 61.4% 71.9% 24.1% 2.4% 0.5% 2.9% 1.1% 100.0% 3.8 1000 0.1 69.1%
17-21/10/2008 1004 67.7% 11.6% 59.8% 71.4% 23.3% 2.8% 0.5% 3.3% 2.1% 100.0% 3.8 983 0.1 68.1%
6-9/4/2009 1010 67.5% 12.6% 59.7% 72.3% 22.7% 2.6% 1.0% 3.6% 1.4% 100.0% 3.8 995 0.1 68.7%
7-13/9/2009 1002 69.7% 8.4% 57.6% 66.0% 27.0% 3.7% 1.9% 5.6% 1.4% 100.0% 3.7 987 0.1 60.4%
15-25/4/2010 1020 69.8% 12.0% 61.2% 73.2% 19.2% 5.0% 1.6% 6.6% 1.0% 100.0% 3.8 1010 0.1 66.5%
7-11/9/2010 1011 65.3% 11.2% 62.8% 74.1% 20.2% 3.5% 0.6% 4.1% 1.6% 100.0% 3.8 994 0.1 70.0%
11-18/4/2011 533 66.0% 7.9% 61.8% 69.6% 19.5% 9.0% 0.9% 9.9% 1.0% 100.0% 3.7 528 0.1 59.7%
5-10/9/2011 551 66.2% 9.3% 53.8% 63.1% 25.8% 7.3% 1.8% 9.2% 1.8% 100.0% 3.6 541 0.1 53.9%
10-18/4/2012 654 65.8% 9.1% 64.4% 73.5% 19.1% 5.5% 0.8% 6.2% 1.1% 100.0% 3.8 644 0.1 67.3%
8-18/10/2012 534 67.8% 10.9% 55.2% 66.1% 25.3% 4.1% 1.6% 5.7% 3.0% 100.0% 3.7 517 0.1 60.3%
28-31/5/2013 646 66.8% 8.6% 52.9% 61.5% 26.1% 7.4% 2.3% 9.7% 2.7% 100.0% 3.6 627 0.1 51.8%
28-31/10/2013 538 68.9% 6.7% 53.5% 60.2% 23.7% 12.0% 2.7% 14.6% 1.4% 100.0% 3.5 531 0.1 45.6%
7-10/4/2014 557 68.1% 9.4% 51.5% 60.9% 16.5% 16.4% 3.3% 19.7% 2.8% 100.0% 3.5 541 0.1 41.2%
23-30/9/2014 642 67.7% 6.5% 48.0% 54.5% 29.4% 9.5% 3.4% 12.9% 3.2% 100.0% 3.5 621 0.1 41.6%
13-16/4/2015 611 69.1% 7.2% 43.0% 50.2% 33.4% 8.6% 5.2% 13.8% 2.5% 100.0% 3.4 595 0.1 36.3%
24-30/9/2015 632 61.8% 6.7% 44.7% 51.4% 29.4% 10.7% 5.8% 16.4% 2.8% 100.0% 3.4 615 0.1 35.0%