調查年份<br>Year of Survey	 年結調查次數<br>Number of Survey<br>(yearly)	年結成功樣本<br>Successful Sample<br>(yearly)	年結回應率<br>Response Rate<br>(yearly average)	非常滿意<br>Very satisfied	幾滿意<br>Quite satisfied	滿意<br>Satisfied	一半半<br>Half-half	幾唔滿意<br>Not quite satisfied	非常不滿<br>Very dissatisfied	唔滿意<br>Dissatisfied	唔知/難講<br>DK/HS	合計<br>Total	淨值<br/>Net Value
1993	1	600	55.0%	7.6%	48.4%	56.0%	18.8%	4.3%	0.6%	4.9%	20.3%	100.0%	51.1%
1994	6	3157	56.5%	4.7%	43.1%	47.8%	19.5%	4.7%	0.4%	5.1%	27.7%	100.0%	42.7%
1995	6	3283	53.3%	4.2%	46.3%	50.5%	21.0%	3.9%	0.3%	4.1%	24.4%	100.0%	46.4%
1996	6	3223	49.9%	3.6%	49.1%	52.6%	18.3%	3.7%	0.2%	3.9%	25.1%	100.0%	48.7%
1997	3	1605	42.8%	3.4%	51.3%	54.7%	15.4%	4.3%	0.1%	4.3%	25.6%	100.0%	50.3%
2000	1	1031	60.3%	2.8%	44.2%	46.9%	19.2%	5.5%	0.0%	5.5%	28.4%	100.0%	41.4%
2001	2	2133	68.3%	2.9%	51.2%	54.1%	22.7%	3.2%	0.1%	3.4%	19.8%	100.0%	50.7%
2002	2	2045	63.3%	2.7%	54.3%	57.0%	18.5%	2.9%	0.3%	3.2%	21.2%	100.0%	53.8%
2003	2	2025	64.8%	7.7%	55.0%	62.8%	17.5%	2.7%	0.5%	3.2%	16.6%	100.0%	59.5%
2004	2	2032	64.0%	8.8%	49.0%	57.9%	22.3%	4.5%	1.7%	6.2%	13.6%	100.0%	51.7%
2005	2	2021	66.2%	9.6%	48.3%	57.9%	20.7%	3.8%	1.3%	5.1%	16.4%	100.0%	52.8%
2006	2	2025	59.7%	6.7%	50.9%	57.7%	21.2%	3.8%	0.6%	4.4%	16.7%	100.0%	53.3%
2007	1	1016	69.5%	8.6%	51.8%	60.4%	17.2%	4.2%	2.0%	6.2%	16.2%	100.0%	54.1%
2008	2	2015	68.2%	7.6%	46.7%	54.3%	23.0%	3.6%	0.8%	4.5%	18.3%	100.0%	49.8%
2009	2	2012	68.6%	7.5%	50.7%	58.3%	22.4%	2.7%	1.1%	3.8%	15.5%	100.0%	54.4%
2010	2	2031	67.5%	9.3%	54.4%	63.7%	17.5%	4.0%	0.9%	4.9%	13.9%	100.0%	58.8%
2011	2	1052	66.1%	6.1%	54.6%	60.7%	20.4%	5.4%	1.7%	7.1%	11.9%	100.0%	53.6%
2012	2	1176	66.8%	7.1%	49.5%	56.5%	22.1%	6.2%	1.3%	7.6%	13.8%	100.0%	49.0%
2013	2	1179	67.9%	7.8%	45.9%	53.7%	21.6%	5.8%	2.6%	8.4%	16.3%	100.0%	45.4%
2014	2	1222	67.9%	6.5%	45.2%	51.7%	20.0%	9.7%	3.7%	13.4%	14.9%	100.0%	38.3%
2015	2	1146	65.4%	6.2%	46.9%	53.1%	22.6%	5.8%	3.2%	9.1%	15.3%	100.0%	44.0%