調查日期
Date of Survey 樣本人數
Total Sample 回應率
Response rate 非常滿意
Very satisfied 幾滿意
Quite satisfied 滿意
Satisfied 一半半
Half-half 幾唔滿意
Not quite satisfied 非常不滿
Very dissatisfied 唔滿意
Dissatisfied 唔知/難講
DK/HS 合計
Total 平均量值*
Mean value* 基數
Base 樣樣本平均標準誤差
Standard Error of Mean 淨值
Net Value
28-30/12/1993 600 55.0% 7.6% 48.4% 56.0% 18.8% 4.3% 0.6% 4.9% 20.3% 100.0% - - - 51.1%
19-21/1/1994 513 56.5% 6.3% 43.1% 49.5% 18.9% 3.7% 0.2% 3.9% 27.7% 100.0% - - - 45.5%
14-15/3/1994 500 63.3% 4.3% 40.7% 45.0% 18.8% 2.6% 0.2% 2.8% 33.4% 100.0% - - - 42.2%
31/5-1/6/1994 538 59.1% 9.0% 40.9% 49.9% 19.1% 4.9% 0.8% 5.6% 25.4% 100.0% - - - 44.3%
1-3/8/1994 569 50.2% 3.0% 47.7% 50.7% 17.0% 6.0% 0.7% 6.7% 25.6% 100.0% - - - 44.0%
3-4/10/1994 516 52.8% 2.7% 44.7% 47.4% 18.5% 5.0% 0.3% 5.3% 28.8% 100.0% - - - 42.1%
15-24/11/1994 521 57.3% 2.9% 41.3% 44.2% 24.5% 5.9% 0.2% 6.1% 25.2% 100.0% - - - 38.0%
27/1-3/2/1995 517 51.1% 4.8% 43.7% 48.4% 27.9% 2.8% 0.2% 3.0% 20.6% 100.0% - - - 45.4%
5-10/4/1995 550 52.6% 8.9% 48.1% 57.1% 15.4% 3.8% 0.6% 4.4% 23.2% 100.0% - - - 52.7%
23-26/6/1995 576 52.1% 4.2% 42.9% 47.1% 18.8% 5.7% 0.2% 5.9% 28.3% 100.0% - - - 41.2%
31/7-1/8/1995 602 55.7% 2.4% 50.2% 52.6% 24.3% 3.0% 0.3% 3.3% 19.8% 100.0% - - - 49.3%
4-5/10/1995 518 57.1% 2.2% 50.9% 53.1% 17.7% 3.9% 0.2% 4.1% 25.1% 100.0% - - - 49.1%
4-7/12/1995 520 51.4% 2.9% 41.9% 44.9% 21.6% 4.0% 0.2% 4.2% 29.3% 100.0% - - - 40.7%
8-9/2/1996 556 61.4% 5.2% 48.5% 53.7% 21.8% 3.0% 0.2% 3.2% 21.3% 100.0% - - - 50.5%
2-3/4/1996 526 57.1% 3.7% 48.6% 52.2% 17.6% 2.1% 0.2% 2.3% 27.9% 100.0% - - - 49.9%
5-6/6/1996 563 48.5% 2.6% 48.1% 50.7% 16.3% 5.1% 0.3% 5.4% 27.6% 100.0% - - - 45.3%
6/8/1996 502 43.0% 3.7% 45.2% 49.0% 22.3% 4.1% 0.0% 4.1% 24.6% 100.0% - - - 44.9%
8/10/1996 521 43.9% 2.7% 54.6% 57.3% 16.5% 3.8% 0.0% 3.8% 22.3% 100.0% - - - 53.5%
3-4/12/1996 555 45.5% 3.4% 49.5% 52.9% 15.5% 4.2% 0.4% 4.5% 27.1% 100.0% - - - 48.4%
3-4/2/1997 536 45.6% 2.3% 51.2% 53.5% 18.7% 5.4% 0.0% 5.4% 22.4% 100.0% - - - 48.1%
10-15/4/1997 525 42.3% 4.4% 50.3% 54.7% 13.9% 3.0% 0.2% 3.2% 28.2% 100.0% 3.8 377 0.1 51.5%
5-6/6/1997 544 40.4% 3.5% 52.3% 55.8% 13.6% 4.4% 0.0% 4.4% 26.2% 100.0% - - - 51.4%
23-25/10/2000 1031 60.3% 2.8% 44.2% 46.9% 19.2% 5.5% 0.0% 5.5% 28.4% 100.0% 3.6 735 0.1 41.4%
18-30/4/2001 1082 73.1% 2.6% 54.7% 57.3% 24.5% 2.5% 0.2% 2.7% 15.4% 100.0% 3.7 476 0.1 54.6%
5-8/10/2001 1051 63.5% 3.1% 47.7% 50.8% 20.9% 4.0% 0.1% 4.1% 24.2% 100.0% 3.7 797 0.1 46.7%
2-8/4/2002 1017 63.5% 3.5% 51.5% 55.1% 20.8% 3.0% 0.1% 3.1% 21.1% 100.0% 3.7 796 0.1 52.0%
13-16/10/2002 1028 63.0% 1.9% 57.1% 59.0% 16.2% 2.9% 0.5% 3.4% 21.3% 100.0% 3.7 807 0.1 55.6%
16-23/4/2003 1021 68.9% 6.9% 58.8% 65.7% 15.5% 2.8% 0.1% 2.9% 15.9% 100.0% 3.8 856 0.1 62.9%
8-11/10/2003 1004 60.8% 8.5% 51.2% 59.8% 19.4% 2.7% 0.9% 3.6% 17.3% 100.0% 3.8 828 0.1 56.2%
13-16/4/2004 1022 64.4% 9.9% 49.0% 58.9% 21.1% 3.5% 1.6% 5.0% 14.9% 100.0% 3.7 866 0.1 53.9%
11-14/10/2004 1010 63.6% 7.7% 49.0% 56.8% 23.5% 5.5% 1.8% 7.3% 12.4% 100.0% 3.6 880 0.1 49.5%
18-21/4/2005 1012 66.7% 9.0% 48.8% 57.8% 19.7% 2.9% 1.3% 4.2% 18.3% 100.0% 3.8 824 0.1 53.6%
17-21/10/2005 1009 65.6% 10.1% 47.8% 57.9% 21.6% 4.7% 1.3% 6.0% 14.5% 100.0% 3.7 857 0.1 52.0%
18-21/4/2006 1015 59.5% 6.4% 55.4% 61.8% 19.7% 3.6% 0.3% 3.9% 14.6% 100.0% 3.7 860 0.1 57.9%
23-27/10/2006 1010 59.9% 7.1% 46.5% 53.5% 22.7% 4.0% 0.9% 4.9% 18.8% 100.0% 3.7 819 0.1 48.7%
8-12/6/2007 1016 69.5% 8.6% 51.8% 60.4% 17.2% 4.2% 2.0% 6.2% 16.2% 100.0% 3.7 837 0.1 54.1%
9-11/4/2008 1011 68.6% 6.6% 49.3% 55.8% 21.8% 3.8% 1.3% 5.1% 17.2% 100.0% 3.7 837 0.1 50.7%
17-21/10/2008 1004 67.7% 8.6% 44.1% 52.7% 24.2% 3.4% 0.3% 3.8% 19.3% 100.0% 3.7 806 0.1 48.9%
6-9/4/2009 1010 67.5% 7.6% 52.7% 60.3% 21.3% 3.2% 1.2% 4.4% 14.1% 100.0% 3.7 866 0.1 55.9%
7-13/9/2009 1002 69.7% 7.5% 48.8% 56.3% 23.5% 2.3% 1.0% 3.2% 17.0% 100.0% 3.7 832 0.1 53.0%
15-25/4/2010 1020 69.8% 11.6% 54.7% 66.3% 16.3% 4.9% 1.3% 6.2% 11.2% 100.0% 3.8 905 0.1 60.1%
7-11/9/2010 1011 65.3% 7.0% 54.1% 61.1% 18.7% 3.1% 0.6% 3.6% 16.6% 100.0% 3.8 842 0.1 57.5%
11-18/4/2011 516 66.0% 5.6% 58.0% 63.6% 18.5% 6.2% 1.1% 7.2% 10.6% 100.0% 3.7 458 0.1 56.4%
5-10/9/2011 536 66.2% 6.5% 51.1% 57.7% 22.2% 4.6% 2.3% 6.9% 13.3% 100.0% 3.6 465 0.1 50.8%
10-18/4/2012 660 65.8% 7.7% 51.3% 59.0% 20.1% 4.6% 1.2% 5.8% 15.1% 100.0% 3.7 560 0.1 53.2%
8-18/10/2012 516 67.8% 6.5% 47.6% 54.0% 24.1% 7.8% 1.5% 9.3% 12.5% 100.0% 3.6 452 0.1 44.7%
28-31/5/2013 631 66.8% 7.2% 43.9% 51.1% 24.8% 4.4% 1.8% 6.3% 17.8% 100.0% 3.6 517 0.1 44.8%
28-31/10/2013 549 68.9% 8.4% 47.9% 56.4% 18.3% 7.2% 3.3% 10.5% 14.8% 100.0% 3.6 466 0.1 45.9%
7-10/4/2014 538 68.1% 7.5% 45.9% 53.4% 16.5% 13.4% 4.3% 17.7% 12.5% 100.0% 3.4 470 0.1 35.7%
23-30/9/2014 684 67.7% 5.4% 44.6% 50.0% 23.6% 6.0% 3.2% 9.1% 17.3% 100.0% 3.5 565 0.1 40.9%
13-16/4/2015 585 69.1% 5.8% 48.6% 54.4% 21.9% 7.2% 2.8% 10.0% 13.7% 100.0% 3.5 502 0.1 44.4%
24-30/9/2015 561 61.8% 6.6% 45.1% 51.7% 23.2% 4.5% 3.6% 8.1% 16.9% 100.0% 3.6 464 0.1 43.6%