調查日期<br>Date of Survey	樣本人數<br>Total Sample	回應率<br>Response rate	非常滿意<br>Very satisfied	幾滿意<br>Quite satisfied	滿意<br>Satisfied	一半半<br>Half-half	幾唔滿意<br>Not quite satisfied	非常不滿<br>Very dissatisfied	唔滿意<br>Dissatisfied	唔知/難講<br>DK/HS	合計<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣樣本平均標準誤差<br>Standard Error of Mean	淨值<br/>Net Value
28-30/12/1993	600	55.0%	4.0%	35.6%	39.6%	29.9%	8.9%	1.3%	10.2%	20.3%	100.0%	-	-	-	29.4%
19-21/1/1994	513	56.5%	4.9%	37.9%	42.8%	27.5%	8.7%	0.8%	9.5%	20.1%	100.0%	-	-	-	33.3%
14-15/3/1994	500	63.3%	4.8%	35.5%	40.3%	26.3%	6.5%	0.6%	7.1%	26.4%	100.0%	-	-	-	33.2%
31/5-1/6/1994	538	59.1%	9.4%	35.9%	45.3%	29.7%	7.5%	0.7%	8.2%	16.8%	100.0%	-	-	-	37.1%
1-3/8/1994	569	50.2%	1.9%	43.2%	45.1%	26.4%	11.4%	0.7%	12.1%	16.5%	100.0%	-	-	-	33.0%
3-4/10/1994	516	52.8%	4.1%	45.1%	49.2%	27.3%	10.8%	0.2%	11.0%	12.4%	100.0%	-	-	-	38.2%
15-24/11/1994	521	57.3%	3.4%	42.5%	45.9%	31.5%	8.3%	0.0%	8.3%	14.3%	100.0%	-	-	-	37.6%
27/1-3/2/1995	517	51.1%	6.2%	36.5%	42.7%	31.9%	8.7%	0.5%	9.2%	16.2%	100.0%	-	-	-	33.5%
5-10/4/1995	550	52.6%	8.8%	42.0%	50.8%	26.0%	8.6%	0.2%	8.8%	14.5%	100.0%	-	-	-	42.0%
23-26/6/1995	577	52.1%	4.6%	38.0%	42.7%	30.5%	8.8%	0.5%	9.3%	17.5%	100.0%	-	-	-	33.4%
31/7-1/8/1995	602	55.7%	2.0%	39.1%	41.1%	32.3%	10.9%	0.3%	11.2%	15.3%	100.0%	-	-	-	29.9%
4-5/10/1995	518	57.1%	4.4%	36.0%	40.4%	28.0%	11.0%	1.3%	12.3%	19.3%	100.0%	-	-	-	28.1%
4-7/12/1995	520	51.4%	3.0%	40.9%	43.9%	33.1%	8.1%	0.2%	8.3%	14.8%	100.0%	-	-	-	35.6%
8-9/2/1996	556	61.4%	3.8%	39.7%	43.5%	34.9%	9.0%	0.6%	9.6%	12.0%	100.0%	-	-	-	33.9%
2-3/4/1996	526	57.1%	3.8%	39.9%	43.7%	30.6%	8.7%	0.0%	8.7%	17.0%	100.0%	-	-	-	35.0%
5-6/6/1996	563	48.5%	2.3%	37.8%	40.1%	33.1%	9.0%	0.8%	9.8%	16.9%	100.0%	-	-	-	30.3%
6/8/1996	502	43.0%	3.2%	36.8%	40.0%	32.6%	10.9%	1.8%	12.7%	14.7%	100.0%	-	-	-	27.3%
8/10/1996	521	43.9%	2.9%	43.6%	46.5%	32.6%	8.6%	1.0%	9.6%	11.3%	100.0%	-	-	-	36.9%
3-4/12/1996	555	45.5%	2.5%	42.2%	44.7%	28.8%	11.0%	0.5%	11.5%	14.9%	100.0%	-	-	-	33.2%
3-4/2/1997	536	45.6%	2.4%	46.8%	49.2%	25.3%	11.4%	1.3%	12.7%	12.8%	100.0%	-	-	-	36.5%
10-15/4/1997	525	42.3%	3.8%	36.1%	39.9%	30.2%	9.5%	0.8%	10.3%	19.7%	100.0%	3.4	421	0.1	29.6%
5-6/6/1997	544	40.4%	1.9%	43.7%	45.6%	22.2%	12.1%	0.6%	12.7%	19.6%	100.0%	-	-	-	32.9%
9-10/6/1998	542	50.3%	0.4%	36.6%	37.0%	37.6%	12.7%	1.2%	13.9%	11.5%	100.0%	-	-	-	23.1%
23-24/9/1998	526	44.3%	0.7%	36.8%	37.5%	35.7%	18.8%	2.6%	21.4%	5.4%	100.0%	-	-	-	16.1%
7-8/9/1999	550	42.4%	0.4%	20.7%	21.1%	35.7%	28.0%	3.9%	31.9%	11.4%	100.0%	2.8	487	0.1	-10.8%
23-25/10/2000	1031	60.3%	0.5%	20.6%	21.1%	34.0%	25.5%	2.4%	27.9%	17.0%	100.0%	2.9	851	0.1	-6.8%
18-30/4/2001	1082	73.1%	0.5%	19.0%	19.5%	47.7%	22.2%	2.7%	24.9%	7.9%	100.0%	2.9	525	0.1	-5.4%
5-8/10/2001	1051	63.5%	0.5%	24.3%	24.8%	41.2%	19.4%	1.9%	21.3%	12.7%	100.0%	3.0	918	0.1	3.5%
2-8/4/2002	1017	63.5%	0.5%	21.5%	22.0%	38.1%	24.7%	2.0%	26.7%	13.2%	100.0%	2.9	877	0.1	-4.7%
13-16/10/2002	1028	63.0%	0.4%	21.8%	22.2%	36.8%	25.7%	2.1%	27.8%	13.2%	100.0%	2.9	891	0.1	-5.6%
16-23/4/2003	1021	68.9%	1.1%	24.4%	25.5%	41.2%	17.5%	2.6%	20.1%	13.1%	100.0%	3.0	884	0.1	5.4%
8-11/10/2003	1004	60.8%	2.4%	26.7%	29.1%	40.6%	14.7%	2.4%	17.1%	13.2%	100.0%	3.1	866	0.1	12.0%
13-16/4/2004	1022	64.4%	4.2%	25.7%	29.9%	42.8%	14.2%	2.4%	16.6%	10.8%	100.0%	3.2	908	0.1	13.3%
11-14/10/2004	1010	63.6%	3.6%	32.2%	35.8%	36.2%	15.6%	3.6%	19.2%	8.7%	100.0%	3.2	919	0.1	16.6%
18-21/4/2005	1012	66.7%	3.2%	31.7%	34.9%	40.1%	14.4%	2.0%	16.4%	8.6%	100.0%	3.2	923	0.1	18.5%
17-21/10/2005	1009	65.6%	5.0%	32.7%	37.7%	36.8%	13.3%	3.1%	16.3%	9.2%	100.0%	3.3	916	0.1	21.3%
18-21/4/2006	1015	59.5%	1.8%	29.2%	31.0%	42.3%	16.6%	2.9%	19.5%	7.1%	100.0%	3.1	940	0.1	11.4%
23-27/10/2006	1010	59.9%	3.6%	27.7%	31.3%	42.6%	16.4%	3.1%	19.5%	6.7%	100.0%	3.1	940	0.1	11.8%
8-12/6/2007	1016	69.5%	2.7%	29.8%	32.4%	43.3%	13.0%	3.4%	16.4%	7.9%	100.0%	3.2	926	0.1	16.0%
9-11/4/2008	1011	68.6%	1.9%	25.9%	27.8%	44.7%	16.6%	4.2%	20.8%	6.7%	100.0%	3.0	942	0.1	7.0%
17-21/10/2008	1004	67.7%	2.6%	31.0%	33.6%	43.1%	12.6%	3.1%	15.7%	7.6%	100.0%	3.2	925	0.1	17.9%
6-9/4/2009	1010	67.5%	3.6%	33.0%	36.6%	41.8%	13.2%	3.9%	17.1%	4.6%	100.0%	3.2	961	0.1	19.5%
7-13/9/2009	1002	69.7%	4.4%	34.1%	38.5%	37.4%	14.2%	4.3%	18.5%	5.7%	100.0%	3.2	945	0.1	20.0%
15-25/4/2010	1020	69.8%	5.1%	35.5%	40.7%	35.8%	14.5%	4.7%	19.2%	4.4%	100.0%	3.2	974	0.1	21.5%
7-11/9/2010	1011	65.3%	4.5%	34.8%	39.3%	37.7%	12.5%	3.0%	15.5%	7.5%	100.0%	3.3	936	0.1	23.8%
11-18/4/2011	539	66.0%	2.6%	35.0%	36.8%	35.9%	18.2%	3.8%	22.3%	4.4%	100.0%	3.1	516	0.1	14.5%
5-10/9/2011	558	66.2%	5.4%	34.9%	40.3%	32.5%	16.8%	4.4%	21.2%	6.0%	100.0%	3.2	524	0.1	19.0%
10-18/4/2012	696	65.8%	3.9%	34.8%	38.7%	33.6%	19.8%	3.6%	23.4%	4.3%	100.0%	3.2	667	0.1	15.3%
8-18/10/2012	519	67.8%	3.6%	34.7%	38.3%	31.2%	17.5%	6.4%	23.9%	6.6%	100.0%	3.1	484	0.1	14.4%
28-31/5/2013	650	66.8%	2.9%	30.9%	33.8%	40.3%	14.6%	4.8%	19.3%	6.6%	100.0%	3.1	607	0.1	14.4%
28-31/10/2013	587	68.9%	4.1%	35.2%	39.3%	29.6%	15.3%	8.3%	23.5%	7.5%	100.0%	3.1	543	0.1	15.8%
7-10/4/2014	565	68.1%	5.5%	40.7%	46.2%	23.6%	15.5%	6.4%	21.9%	8.3%	100.0%	3.3	519	0.1	24.3%
23-30/9/2014	617	67.7%	3.3%	28.3%	31.6%	34.0%	13.2%	8.0%	21.1%	13.3%	100.0%	3.1	534	0.1	10.4%
13-16/4/2015	583	69.1%	3.4%	30.4%	33.8%	33.0%	18.9%	6.7%	25.5%	7.7%	100.0%	3.1	538	0.1	8.2%
24-30/9/2015	595	61.8%	7.7%	29.6%	37.3%	31.8%	15.8%	7.2%	23.0%	7.9%	100.0%	3.2	549	0.1	14.3%