調查日期
Date of Survey 樣本人數
Total Sample 回應率
Response rate 非常滿意
Very satisfied 幾滿意
Quite satisfied 滿意
Satisfied 一半半
Half-half 幾唔滿意
Not quite satisfied 非常不滿
Very dissatisfied 唔滿意
Dissatisfied 唔知/難講
DK/HS 合計
Total 平均量值*
Mean value* 基數
Base 樣樣本平均標準誤差
Standard Error of Mean 淨值
Net Value
28-30/12/1993 600 55.0% 0.4% 11.1% 11.4% 21.9% 20.5% 4.4% 24.9% 41.8% 100.0% - - - -13.4%
19-21/1/1994 513 56.5% 1.3% 11.0% 12.3% 18.8% 18.9% 4.5% 23.4% 45.4% 100.0% - - - -11.1%
14-15/3/1994 500 63.3% 0.2% 8.4% 8.6% 15.7% 12.7% 3.0% 15.6% 60.1% 100.0% - - - -7.0%
31/5-1/6/1994 538 59.1% 2.5% 11.6% 14.0% 22.2% 19.9% 3.8% 23.7% 40.2% 100.0% - - - -9.7%
1-3/8/1994 569 50.2% 0.2% 11.4% 11.6% 20.1% 23.3% 4.0% 27.3% 41.1% 100.0% - - - -15.7%
3-4/10/1994 516 52.8% 0.0% 12.7% 12.7% 22.4% 27.3% 3.6% 30.9% 34.0% 100.0% - - - -18.1%
15-24/11/1994 521 57.3% 0.4% 11.5% 11.9% 23.4% 22.2% 4.6% 26.8% 37.8% 100.0% - - - -14.9%
27/1-3/2/1995 517 51.1% 0.3% 5.9% 6.3% 25.0% 26.8% 7.8% 34.6% 34.2% 100.0% - - - -28.4%
5-10/4/1995 550 52.6% 4.4% 10.4% 14.8% 17.7% 30.9% 4.4% 35.3% 32.3% 100.0% - - - -20.5%
23-26/6/1995 576 52.1% 1.0% 12.1% 13.1% 18.2% 25.2% 7.1% 32.3% 36.5% 100.0% - - - -19.2%
31/7-1/8/1995 602 55.7% 0.3% 10.2% 10.5% 27.2% 24.6% 3.5% 28.1% 34.1% 100.0% - - - -17.6%
4-5/10/1995 518 57.1% 0.2% 8.8% 9.0% 16.8% 25.6% 6.1% 31.7% 42.4% 100.0% - - - -22.7%
4-7/12/1995 520 51.4% 0.6% 7.8% 8.4% 21.5% 25.5% 3.3% 28.8% 41.3% 100.0% - - - -20.4%
8-9/2/1996 556 61.4% 0.0% 7.0% 7.0% 19.5% 34.6% 6.0% 40.6% 32.9% 100.0% - - - -33.7%
2-3/4/1996 526 57.1% 1.5% 11.7% 13.3% 19.8% 19.6% 3.7% 23.3% 43.6% 100.0% - - - -10.0%
5-6/6/1996 563 48.5% 0.0% 8.4% 8.4% 22.6% 26.8% 4.0% 30.8% 38.2% 100.0% - - - -22.3%
6/8/1996 502 43.0% 0.0% 6.2% 6.2% 24.0% 25.0% 10.0% 35.0% 34.8% 100.0% - - - -28.8%
8/10/1996 521 43.9% 0.0% 9.2% 9.2% 20.2% 27.1% 3.5% 30.6% 40.0% 100.0% - - - -21.3%
3-4/12/1996 555 45.5% 0.2% 11.2% 11.4% 17.5% 26.4% 4.2% 30.6% 40.5% 100.0% - - - -19.2%
3-4/2/1997 536 45.6% 0.2% 15.1% 15.3% 20.4% 25.2% 5.4% 30.6% 33.7% 100.0% - - - -15.3%
10-15/4/1997 525 42.3% 0.2% 10.9% 11.1% 20.6% 20.2% 4.6% 24.8% 43.5% 100.0% 2.7 296 0.1 -13.7%
5-6/6/1997 544 40.4% 0.4% 11.7% 12.1% 18.9% 26.7% 3.2% 29.9% 39.1% 100.0% - - - -17.8%
23-25/10/2000 1031 60.3% 0.3% 6.6% 6.8% 17.5% 23.5% 3.6% 27.1% 48.6% 100.0% 2.5 525 0.1 -20.2%
18-30/4/2001 1082 73.1% 0.2% 8.9% 9.1% 30.4% 25.2% 4.2% 29.4% 31.1% 100.0% 2.7 400 0.1 -20.2%
5-8/10/2001 1051 63.5% 0.2% 9.4% 9.5% 28.4% 23.8% 3.7% 27.5% 34.6% 100.0% 2.7 688 0.1 -17.9%
2-8/4/2002 1017 63.5% 0.2% 5.9% 6.1% 26.3% 28.0% 5.9% 34.0% 33.7% 100.0% 2.5 671 0.1 -27.9%
13-16/10/2002 1028 63.0% 0.1% 7.5% 7.6% 23.5% 28.3% 6.7% 35.0% 34.0% 100.0% 2.5 677 0.1 -27.4%
16-23/4/2003 1021 68.9% 0.2% 7.2% 7.5% 25.7% 27.2% 6.9% 34.1% 32.7% 100.0% 2.5 681 0.1 -26.6%
8-11/10/2003 1004 60.8% 0.1% 8.8% 8.9% 27.4% 24.5% 7.0% 31.5% 32.2% 100.0% 2.6 677 0.1 -22.7%
13-16/4/2004 1022 64.4% 1.3% 8.4% 9.7% 32.3% 22.5% 8.3% 30.8% 27.3% 100.0% 2.6 737 0.1 -21.1%
11-14/10/2004 1010 63.6% 0.7% 10.3% 11.0% 29.5% 25.2% 9.9% 35.1% 24.4% 100.0% 2.6 753 0.1 -24.1%
18-21/4/2005 1012 66.7% 0.2% 9.6% 9.8% 28.8% 25.9% 8.8% 34.8% 26.6% 100.0% 2.5 735 0.1 -25.0%
17-21/10/2005 1009 65.6% 0.7% 10.2% 10.9% 25.8% 24.8% 13.4% 38.3% 24.9% 100.0% 2.5 751 0.1 -27.3%
18-21/4/2006 1015 59.5% 0.3% 7.4% 7.7% 25.0% 29.7% 12.7% 42.4% 24.9% 100.0% 2.4 755 0.1 -34.8%
23-27/10/2006 1010 59.9% 0.6% 5.2% 5.8% 21.7% 31.6% 14.3% 45.9% 26.6% 100.0% 2.3 733 0.1 -40.2%
8-12/6/2007 1016 69.5% 0.2% 7.0% 7.2% 23.4% 29.8% 14.4% 44.1% 25.3% 100.0% 2.3 746 0.1 -36.9%
9-11/4/2008 1011 68.6% 0.5% 5.0% 5.5% 25.1% 30.7% 15.7% 46.5% 22.9% 100.0% 2.3 777 0.1 -40.9%
17-21/10/2008 1004 67.7% 1.2% 6.5% 7.7% 24.7% 24.5% 13.3% 37.8% 29.8% 100.0% 2.4 699 0.1 -30.1%
6-9/4/2009 1010 67.5% 0.5% 6.2% 6.7% 27.9% 31.4% 13.3% 44.7% 20.7% 100.0% 2.4 795 0.1 -38.0%
7-13/9/2009 1002 69.7% 0.6% 6.9% 7.5% 26.3% 28.6% 15.6% 44.1% 22.0% 100.0% 2.3 781 0.1 -36.6%
15-25/4/2010 1020 69.8% 0.4% 8.3% 8.7% 21.9% 35.5% 17.1% 52.7% 16.8% 100.0% 2.3 846 0.1 -44.0%
7-11/9/2010 1011 65.3% 0.5% 7.0% 7.4% 22.1% 34.6% 13.4% 48.0% 22.4% 100.0% 2.3 783 0.1 -40.6%
11-18/4/2011 562 66.0% 0.8% 8.2% 9.0% 20.5% 40.5% 14.8% 55.3% 15.2% 100.0% 2.3 473 0.1 -46.3%
5-10/9/2011 535 66.2% 0.4% 10.1% 10.5% 21.9% 35.7% 15.4% 51.1% 16.6% 100.0% 2.3 446 0.1 -40.6%
10-18/4/2012 635 65.8% 0.4% 9.0% 9.4% 20.4% 37.7% 16.2% 54.0% 16.2% 100.0% 2.3 531 0.1 -44.5%
8-18/10/2012 515 67.8% 0.6% 9.0% 9.6% 21.4% 34.6% 12.6% 47.2% 21.9% 100.0% 2.4 400 0.1 -37.6%
28-31/5/2013 673 66.8% 0.3% 9.7% 10.0% 26.1% 33.1% 9.6% 42.7% 21.1% 100.0% 2.5 528 0.1 -32.6%
28-31/10/2013 549 68.9% 0.9% 10.6% 11.5% 26.7% 31.6% 11.7% 43.3% 18.5% 100.0% 2.5 446 0.1 -31.8%
7-10/4/2014 557 68.1% 0.2% 12.1% 12.4% 18.7% 32.8% 15.4% 48.2% 20.7% 100.0% 2.4 440 0.1 -35.8%
23-30/9/2014 670 67.7% 0.5% 8.2% 8.7% 21.2% 32.3% 10.8% 43.1% 27.1% 100.0% 2.4 487 0.1 -34.4%
13-16/4/2015 562 69.1% 0.3% 9.1% 9.5% 29.7% 29.9% 11.5% 41.4% 19.5% 100.0% 2.5 451 0.1 -32.0%
24-30/9/2015 593 61.8% 0.7% 14.0% 14.7% 23.9% 27.4% 10.6% 38.1% 23.3% 100.0% 2.6 455 0.1 -23.4%