調查日期
Date of survey 半年結調查次數
Number of Surveys(Half-yearly) 半年結樣本人數
Total Sample(Half-yearly) 半年結次樣本人數
Sub-sample(Half-yearly) 半年結回應率
Response Rate(Half-yearly) 非常滿意
Very positive 幾滿意
Quite positive 滿意
Positive 一半半
Half-half 幾唔滿意
Quite negative 非常唔滿意
Very negative 唔滿意
Negative 唔知/ 難講
DK/HS 總數
Total 平均量值*
Mean value* 基數
Base 樣本平均標準誤差
Standard Error of Mean 淨值
Net value
7-12/1997 6 3181 3181 43.4% 2.0% 40.2% 42.2% 15.5% 4.3% 0.7% 4.9% 37.4% 100.0% 3.6 1980 0.1 37.2%
1-6/1998 3 1553 1553 49.2% 2.1% 39.5% 41.5% 15.9% 3.2% 0.6% 3.8% 38.8% 100.0% 3.6 946 0.1 37.7%
7-12/1998 6 3148 3148 42.9% 3.4% 44.5% 47.9% 14.3% 2.6% 0.6% 3.2% 34.6% 100.0% 3.7 2045 0.1 44.7%
1-6/1999 6 3147 3147 49.9% 3.0% 39.2% 42.2% 12.6% 2.6% 0.5% 3.1% 42.1% 100.0% 3.7 1814 0.1 39.2%
7-12/1999 6 3205 3205 48.2% 5.8% 45.1% 50.9% 12.2% 2.2% 0.5% 2.7% 34.2% 100.0% 3.8 2094 0.1 48.2%
1-6/2000 6 4240 4240 53.9% 6.2% 44.9% 51.1% 11.6% 2.0% 0.5% 2.5% 34.8% 100.0% 3.8 2707 0.1 48.6%
7-12/2000 3 3158 3158 53.7% 5.3% 42.6% 47.9% 10.4% 2.5% 0.5% 3.1% 38.6% 100.0% 3.8 1923 0.1 44.8%
1-6/2001 3 3152 3152 58.8% 6.7% 42.7% 49.3% 10.9% 2.0% 0.6% 2.6% 37.1% 100.0% 3.8 1970 0.1 46.7%
7-12/2001 3 3203 3203 67.7% 4.6% 43.5% 48.1% 12.9% 1.9% 0.5% 2.4% 36.6% 100.0% 3.8 2014 0.1 45.7%
1-6/2002 3 3132 3132 64.1% 5.2% 47.6% 52.8% 9.7% 2.2% 0.7% 2.9% 34.7% 100.0% 3.8 2035 0.1 49.9%
7-12/2002 3 3188 3188 67.3% 6.5% 51.5% 57.9% 9.5% 2.4% 0.3% 2.7% 29.9% 100.0% 3.9 2218 0.1 55.3%
1-6/2003 3 3184 3184 67.6% 8.2% 46.9% 55.1% 10.0% 2.2% 0.4% 2.6% 32.3% 100.0% 3.9 2143 0.1 52.5%
7-12/2003 2 2090 2090 64.6% 10.0% 44.1% 54.1% 10.7% 1.9% 0.5% 2.4% 32.8% 100.0% 3.9 1387 0.1 51.7%
1-6/2004 2 2085 2085 63.3% 13.0% 41.7% 54.6% 11.9% 2.8% 0.8% 3.6% 29.9% 100.0% 3.9 1436 0.1 51.0%
7-12/2004 2 2016 2016 62.0% 19.4% 46.1% 65.5% 10.7% 1.7% 0.7% 2.4% 21.4% 100.0% 4.0 1550 0.1 63.1%
1-6/2005 2 2015 2015 65.9% 16.8% 43.3% 60.1% 11.5% 1.9% 1.1% 3.0% 25.4% 100.0% 4.0 1476 0.1 57.1%
7-12/2005 2 2031 2031 63.7% 15.4% 42.0% 57.5% 13.0% 1.3% 0.9% 2.3% 27.2% 100.0% 4.0 1466 0.1 55.2%
1-6/2006 2 2022 2022 58.8% 17.1% 41.9% 58.9% 13.1% 1.4% 0.3% 1.6% 26.3% 100.0% 4.0 1480 0.1 57.3%
7-12/2006 2 2029 2029 61.2% 15.6% 42.3% 57.9% 13.2% 1.7% 0.6% 2.3% 26.6% 100.0% 4.0 1476 0.1 55.5%
1-6/2007 2 2013 2013 64.4% 17.1% 41.5% 58.6% 14.2% 1.4% 0.5% 1.9% 25.3% 100.0% 4.0 1495 0.1 56.6%
7-12/2007 2 2027 2027 65.8% 18.5% 43.8% 62.3% 10.2% 1.5% 0.6% 2.1% 25.5% 100.0% 4.0 1502 0.1 60.1%
1-6/2008 2 2029 2029 68.0% 15.1% 44.3% 59.4% 13.2% 0.9% 0.5% 1.4% 25.9% 100.0% 4.0 1498 0.1 58.0%
7-12/2008 2 2008 2008 67.7% 16.4% 40.9% 57.3% 12.6% 1.2% 0.7% 1.9% 28.2% 100.0% 4.0 1432 0.1 55.5%
1-6/2009 2 2031 2031 67.1% 16.2% 43.2% 59.4% 15.1% 1.5% 0.3% 1.7% 23.8% 100.0% 4.0 1535 0.1 57.7%
7-12/2009 2 2004 2004 67.9% 17.2% 44.6% 61.8% 13.7% 1.3% 0.5% 1.7% 22.8% 100.0% 4.0 1540 0.1 60.0%
1-6/2010 2 2021 2021 68.0% 16.9% 38.3% 55.2% 12.2% 2.2% 0.7% 2.9% 29.7% 100.0% 4.0 1414 0.1 52.3%
7-12/2010 2 2027 2027 66.3% 11.1% 41.5% 52.6% 14.5% 1.9% 0.6% 2.5% 30.4% 100.0% 3.9 1401 0.1 50.1%
1-6/2011 2 2042 1232 65.9% 11.3% 40.5% 51.8% 15.3% 1.2% 0.3% 1.5% 31.4% 100.0% 3.9 841 0.1 50.3%
7-12/2011 2 2036 1140 65.7% 10.3% 38.1% 48.5% 14.4% 1.9% 0.7% 2.6% 34.6% 100.0% 3.8 745 0.1 45.9%
1-6/2012 1 1001 601 68.0% 12.7% 36.3% 49.1% 18.6% 2.9% 1.6% 4.5% 27.9% 100.0% 3.8 431 0.1 44.6%
7-12/2012 1 1010 682 66.9% 14.2% 31.7% 45.9% 17.7% 3.1% 2.4% 5.5% 30.9% 100.0% 3.8 469 0.1 40.4%
1-6/2013 1 1008 606 67.8% 12.5% 32.5% 45.0% 14.7% 5.7% 2.7% 8.3% 32.0% 100.0% 3.7 411 0.1 36.7%
7-12/2013 1 1022 579 70.7% 9.0% 32.9% 41.9% 13.3% 7.1% 1.9% 8.9% 35.8% 100.0% 3.6 371 0.1 32.9%
1-6/2014 1 1009 540 67.1% 9.6% 29.8% 39.4% 20.5% 5.1% 2.9% 7.9% 32.2% 100.0% 3.6 365 0.1 31.5%
7-12/2014 1 1012 497 66.6% 15.9% 29.8% 45.7% 18.2% 5.8% 4.5% 10.3% 25.7% 100.0% 3.6 365 1.1 35.4%
1-6/2015 1 1038 653 66.5% 12.0% 29.6% 41.6% 19.4% 4.6% 3.4% 8.0% 31.0% 100.0% 3.6 448 0.1 33.6%
7-12/2015 1 656 656 65.5% 16.2% 32.6% 48.9% 22.9% 5.4% 4.6% 10.0% 18.3% 100.0% 3.6 531 0.1 38.9%