調查日期
Date of survey 半年結調查次數
Number of Surveys(Half-yearly) 半年結樣本人數
Total Sample(Half-yearly) 半年結次樣本人數
Sub-sample(Half-yearly) 半年結回應率
Response Rate(Half-yearly) 非常滿意
Very positive 幾滿意
Quite positive 滿意
Positive 一半半
Half-half 幾唔滿意
Quite negative 非常唔滿意
Very negative 唔滿意
Negative 唔知/ 難講
DK/HS 總數
Total 平均量值*
Mean value* 基數
Base 樣本平均標準誤差
Standard Error of Mean 淨值
Net value
7-12/1997 6 3181 3181 43.4% 4.1% 67.1% 71.2% 20.1% 5.8% 0.6% 6.4% 2.4% 100.0% 3.7 3103 0.1 64.8%
1-6/1998 3 1553 1553 49.2% 3.9% 63.3% 67.2% 23.6% 4.9% 1.3% 6.2% 3.0% 100.0% 3.7 1506 0.1 61.1%
7-12/1998 6 3148 3148 42.9% 3.9% 63.7% 67.6% 23.1% 5.6% 0.8% 6.4% 2.9% 100.0% 3.7 3054 0.1 61.3%
1-6/1999 6 3147 3147 49.9% 3.4% 62.9% 66.3% 23.3% 6.9% 0.8% 7.7% 2.6% 100.0% 3.6 3058 0.1 58.6%
7-12/1999 6 3205 3205 48.2% 6.9% 61.5% 68.4% 21.6% 6.3% 1.6% 8.0% 2.1% 100.0% 3.7 3131 0.1 60.4%
1-6/2000 6 4240 4240 53.9% 5.3% 59.5% 64.7% 24.0% 7.2% 1.6% 8.8% 2.5% 100.0% 3.6 4122 0.1 56.0%
7-12/2000 3 3158 3158 53.7% 3.7% 60.9% 64.7% 22.3% 7.9% 1.5% 9.3% 3.6% 100.0% 3.6 3035 0.1 55.3%
1-6/2001 3 3152 3152 58.8% 5.1% 61.1% 66.2% 21.4% 7.5% 1.4% 8.9% 3.5% 100.0% 3.6 3032 0.1 57.4%
7-12/2001 3 3203 3203 67.7% 5.1% 62.6% 67.7% 21.6% 6.3% 1.5% 7.8% 2.9% 100.0% 3.7 3101 0.1 59.9%
1-6/2002 3 3132 3132 64.1% 4.7% 63.0% 67.7% 20.2% 7.3% 1.3% 8.5% 3.6% 100.0% 3.6 3019 0.1 59.2%
7-12/2002 3 3188 3188 67.3% 6.1% 63.8% 69.9% 19.0% 6.5% 1.2% 7.7% 3.4% 100.0% 3.7 3077 0.1 62.2%
1-6/2003 3 3184 3184 67.6% 9.7% 66.9% 76.6% 16.0% 4.4% 1.2% 5.6% 1.8% 100.0% 3.8 3123 0.1 71.0%
7-12/2003 2 2090 2090 64.6% 10.1% 65.3% 75.4% 16.4% 4.9% 1.3% 6.3% 2.0% 100.0% 3.8 2042 0.1 69.1%
1-6/2004 2 2085 2085 63.3% 12.1% 57.7% 69.8% 20.2% 6.2% 2.2% 8.4% 1.5% 100.0% 3.7 2048 0.1 61.3%
7-12/2004 2 2016 2016 62.0% 15.7% 59.5% 75.2% 16.9% 4.5% 1.4% 5.9% 1.9% 100.0% 3.9 1975 0.1 69.3%
1-6/2005 2 2015 2015 65.9% 17.1% 60.6% 77.7% 15.0% 3.5% 1.6% 5.2% 2.1% 100.0% 3.9 1970 0.1 72.6%
7-12/2005 2 2031 2031 63.7% 16.1% 60.2% 76.3% 16.6% 3.6% 1.8% 5.4% 1.7% 100.0% 3.9 1996 0.1 70.9%
1-6/2006 2 2022 2022 58.8% 21.6% 60.2% 81.7% 12.9% 3.1% 1.2% 4.4% 1.0% 100.0% 4.0 2001 0.1 77.4%
7-12/2006 2 2029 2029 61.2% 16.2% 59.9% 76.1% 18.0% 3.6% 1.2% 4.9% 1.1% 100.0% 3.9 2007 0.1 71.2%
1-6/2007 2 2013 2013 64.4% 20.3% 61.2% 81.5% 14.4% 2.3% 0.7% 3.0% 1.0% 100.0% 4.0 1990 0.1 78.5%
7-12/2007 2 2027 2027 65.8% 18.3% 62.7% 81.0% 13.9% 2.8% 1.1% 3.9% 1.2% 100.0% 4.0 2000 0.1 77.0%
1-6/2008 2 2029 2029 68.0% 13.8% 57.7% 71.6% 19.2% 5.2% 2.6% 7.7% 1.5% 100.0% 3.8 1999 0.1 63.8%
7-12/2008 2 2008 2008 67.7% 13.5% 52.8% 66.2% 21.3% 8.3% 3.1% 11.4% 1.1% 100.0% 3.7 1985 0.1 54.8%
1-6/2009 2 2031 2031 67.1% 11.6% 56.7% 68.3% 21.3% 6.5% 3.3% 9.8% 0.6% 100.0% 3.7 2018 0.1 58.6%
7-12/2009 2 2004 2004 67.9% 10.2% 55.1% 65.2% 21.7% 9.3% 2.9% 12.2% 0.8% 100.0% 3.6 1984 0.1 53.0%
1-6/2010 2 2021 2021 68.0% 14.2% 55.5% 69.7% 17.4% 8.1% 3.4% 11.5% 1.4% 100.0% 3.7 1993 0.1 58.2%
7-12/2010 2 2027 2027 66.3% 12.4% 60.2% 72.6% 19.2% 5.2% 1.8% 7.0% 1.3% 100.0% 3.8 2001 0.1 65.6%
1-6/2011 2 2042 1134 65.9% 11.5% 57.5% 68.9% 20.9% 7.5% 2.0% 9.6% 0.6% 100.0% 3.7 1126 0.1 59.4%
7-12/2011 2 2036 1099 65.7% 9.0% 50.6% 59.6% 21.4% 11.4% 5.2% 16.6% 2.4% 100.0% 3.5 1071 0.1 42.9%
1-6/2012 1 1001 554 68.0% 11.1% 43.4% 54.6% 29.0% 9.1% 4.7% 13.8% 2.6% 100.0% 3.5 540 0.1 40.8%
7-12/2012 1 1010 641 66.9% 12.4% 53.6% 66.0% 22.8% 5.2% 3.8% 9.0% 2.2% 100.0% 3.7 626 0.1 57.0%
1-6/2013 1 1008 586 67.8% 11.0% 48.4% 59.4% 24.8% 9.7% 3.4% 13.1% 2.8% 100.0% 3.6 569 0.1 46.3%
7-12/2013 1 1022 570 70.7% 11.5% 52.8% 64.3% 21.9% 9.5% 3.7% 13.2% 0.6% 100.0% 3.6 567 0.1 51.1%
1-6/2014 1 1009 574 67.1% 12.8% 42.8% 55.6% 23.8% 14.1% 5.3% 19.4% 1.2% 100.0% 3.4 567 0.1 36.3%
7-12/2014 1 1012 539 66.6% 19.5% 36.6% 56.1% 15.2% 14.7% 12.3% 27.0% 1.6% 100.0% 3.4 567 0.1 29.1%
1-6/2015 1 1038 646 66.5% 13.7% 36.6% 50.4% 19.2% 16.3% 13.1% 29.5% 1.0% 100.0% 3.2 639 0.1 20.9%
7-12/2015 1 1039 606 65.5% 12.7% 40.0% 52.6% 21.4% 14.5% 9.5% 24.0% 2.0% 100.0% 3.3 593 0.1 28.7%