調查日期<br>Day of survey	成功樣本<br>Successful cases	次樣本人數<br>Sub-sample	回應率<br>Response rate	非常滿意<br>Very Satisfied	幾滿意<br>Quite Satisfied	滿意<br>Satisfied	一半半<br>Half-half	幾唔滿意<br>Quite Dissatisfied	非常唔滿意<br>Very Dissatisfied	唔滿意<br>Dissatisfied	唔知/難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean
7-12/2005	1918	1918	64.8%	6.2%	43.7%	49.8%	26.4%	4.0%	1.1%	5.1%	18.6%	100.0%	3.6	682	0.1
1-6/2006	1017	1017	60.9%	6.9%	44.3%	51.2%	33.6%	5.8%	1.8%	7.6%	7.7%	100.0%	3.5	938	0.1
7-12/2006	2046	2046	59.2%	4.3%	40.5%	44.8%	36.0%	7.9%	3.0%	11.0%	8.2%	100.0%	3.4	938	0.1
1-6/2007	1014 	1014 	60.2%	7.0%	38.6%	45.5%	39.2%	8.6%	2.5%	11.2%	4.1%	100.0%	3.4	967	0.1
7-12/2007	2033 	2033 	67.6%	5.4%	46.3%	51.7%	31.9%	6.8%	2.4%	9.1%	7.3%	100.0%	3.5	939	0.1
1-6/2008	1037	1037	66.0%	5.8%	41.1%	47.0%	36.2%	10.7%	1.8%	12.5%	4.4%	100.0%	3.4	991	0.1
7-12/2008	2520	2113	70.3%	3.0%	22.5%	25.4%	36.4%	23.3%	10.4%	33.7%	4.5%	100.0%	2.8	677	0.1
1-6/2009	1001 	663 	64.5%	2.8%	25.4%	28.2%	35.5%	21.7%	10.0%	31.6%	4.7%	100.0%	2.9	632	0.1
7-12/2009	2041 	2041 	69.8%	2.5%	24.2%	26.7%	37.4%	22.1%	11.0%	33.1%	2.9%	100.0%	2.8	661	0.1